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| Cases | |
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| Foreword to the Fifth Edition | |
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| Introduction | |
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| Patterns of Cross-Cultural Business Behavior | |
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| The Great Divide Between Business Cultures | |
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| Deal First or Relationship First? | |
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| Communicating Across The Great Divide | |
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| Hierarchical (Formal) and Egalitarian (Informal) Business Cultures | |
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| Time and Scheduling | |
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| Nonverbal Communication (Body Language) | |
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| Global Business Protocol and Etiquette | |
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| Culture, Corruption and Bribery | |
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| Selling Across Cultures | |
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| Forty Negotiator Profiles | |
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| Relationship-focused - Formal, Polychronic, Reserved | |
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| Indian Business Behavior | |
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| Bangladeshi Business Behavior | |
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| Burmese Business Behavior | |
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| Cambodian Business Behavior | |
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| Laotian Business Behavior | |
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| Vietnamese Business Behavior | |
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| Thai Business Behavior | |
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| Malaysian Business Behavior | |
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| Indonesian Business Behavior | |
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| Filipino Business Behavior | |
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| Relationship-Focused - Formal, Monochonic, Reserved | |
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| Japanese Business Behavior | |
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| Chinese Business Behavior | |
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| South Korean Business Behavior | |
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| Singaporean Business Behavior | |
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| Relationship-Focused - Formal, Polychronic, Expressive | |
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| Business Behavior in the Arab World | |
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| Egyptian Business Behavior | |
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| Turkish Business Behavior | |
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| Greek Business Behavior | |
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| Brazilian Business Behavior | |
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| Mexican Business Behavior | |
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| Relationship-Focused - Formal, Polychronic, Variably Expressive | |
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| Russian Business Behavior | |
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| Polish Business Behavior | |
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| Romanian Business Behavior | |
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| Slovak Business Behavior | |
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| Moderately Deal-Focused, Formal, Variably Monochronic, Emotionally Expressive | |
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| French Business Behavior | |
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| Belgian Business Behavior | |
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| Italian Business Behavior | |
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| Spanish Business Behavior | |
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| Hungarian Business Behavior | |
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| Moderately Deal-Focused, Formal, Variably Monochronic, Reserved | |
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| The Business Behavior of the Baltic States | |
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| Deal-Focused, Moderately Formal, Monochronic, Reserved | |
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| British Business Behavior | |
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| Irish Business Behavior | |
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| Danish Business Behavior | |
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| Norwegian Business Behavior | |
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| Swedish Business Behavior | |
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| Finnish Business Behavior | |
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| Comparing Nordic Business Cultures | |
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| German Business Behavior | |
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| Dutch Business Behavior | |
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| Czech Business Behavior | |
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| Australian Business Behavior | |
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| Canadian Business Behavior | |
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| American Business Behavior | |
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| Index | |