Jamie L Mitchell has over 32 years of experience developing and testing both hardware and software. He is a pioneer in the test automation field and has worked with a variety of vendor and open-source test automation tools since the first Windows tools were released with Windows 3.0. He has also written test tools for several platforms. Jamie specializes in increasing the automation productivity of test teams through innovative ideas and custom tool extensions. In addition, he provides training, mentoring, process auditing, and expert technical support in all aspects of testing and automation. Jamie is the former Lead Automation Engineer for American Express Distributed Integration Test /… Worldwide, and has successfully designed and implemented test automation projects for many top companies, including American Express, Mayo Clinic, IBM AS/400 division, ShowCase Corporation, and others. Jamie holds a Master's of Computer Science degree from Lehigh University in Bethlehem, PA, and a Certified Software Test Engineer certification from QAI. He was an instructor and board member of the International Institute of Software Testing (IIST) and a contributing editor, technical editor, and columnist for the Journal of Software Testing Professionals. He has been a frequent speaker on testing and automation at several international conferences, including STAR, QAI, and PSQT.