About the authors CHRISTINE W. LETTS is currently affiliated with the Kennedy School of Government, Harvard University. WILLIAM P. RYAN ALLEN GROSSMAN "All those who understand the importance of nonprofit organizations to the nation must read this book. Letts, Ryan, and Grossman show not only how we have underinvested in the very organizations which, together with governmental systems, we rely upon to maintain a healthy civic life. They also show, in this book rich with examples, what can and must be done to strengthen the nonprofit sector." --Lisbeth B. Schorr, Author, Common Purpose: Strengthening Families and Neighborhoods to Rebuild America "Innovative Nonprofit Management is a tremendous achievement. Every nonprofit leader knows that excellence depends on delivering quality services, yet few realize that building organizational capacity is the key to consistent success. The entire nonprofit sector owes Letts, Ryan, and Grossman a heartfelt thank you for their careful thinking and clear analysis." --Paul S. Grogan, President and CEO, Local Initiatives Support Corporation "If the essence of this book is widely adopted, it will have a profound impact, not only on the nonprofit sector, but on the process of social change in America." -John Marks, President, Search for Common Ground "This book is at the top of my reading wish list for nonprofit trustees and managers. Letts, Ryan, and Grossman have written the most important book yet on creating a culture of performance." --William M. Dietel, Chairman, National Center for Nonprofit Boards "Innovative Nonprofit Management is required reading for social sector leaders and students of comparative management. This well-written volume presents a rigorous summary of critical management practices, illuminated by action-oriented insights from leading businesses and nonprofits-all aimed at achieving uncommon performance." --Richard E. Cavanaugh, President and Chief Executive Officer, The Conference Board "If more funders, executive directors, and board members embraced the tenets of this book then we just might encounter a revolution among nonprofit organizations and the millions of institutions and individuals they affect." --Carolyn Bess, Executive Director, Outdoor Explorations, Inc.