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What You Accept Is What You Teach Setting Standards for Employee Accountability

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ISBN-10: 1886624763

ISBN-13: 9781886624764

Edition: 2006

Authors: Michael Henry Cohen

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Description:

This book provides practical advice to managers on how to hold employees accountable for a strong work ethic, intrinsic motivation, a positive attitude and constructive conduct toward customers and co-workers. It describes a leader's rights and responsibilities relative to maintaining standards for teamwork and customer service. It discusses how to effectively confront and set limits with employees who demonstrate counter productive and passive-aggressive behaviors that raise havoc on group morale.
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Book details

Copyright year: 2006
Publisher: Creative Health Care Management, Incorporated
Binding: Paperback
Size: 5.50" wide x 8.50" long x 0.50" tall
Weight: 0.638
Language: English