180 Ways to Walk the Customer Service Talk The How to Handbook for Everyone in Your Organization

Name: 180 Ways to Walk the Customer Service Talk The How to Handbook for Everyone in Your Organization
Price: 2.73 USD
Availability: InStock
ISBN: 9781885228345

ISBN-10: 1885228341

ISBN-13: 9781885228345

Edition: 1999

Authors: Eric Harvey, The Walk the Talk Team

List price: $9.95

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Description:

This is the resource you'll want to read and distribute to every person in your organization. Packed with powerful strategies and tips to cultivate world-class customer service, this handbook promises to be the answer to getting everyone "Walking The Customer Service Talk" and building a reputation of service integrity. At its low price, if everyone adopts just a few ideas to help ensure customers come back again, this book will pay for itself. All employees at every level of the organization need this powerful guide ... from front line employees, to call center representatives, sales people, telemarketers, managers, client services and marketing teams.

Book details

List price: $9.95
Copyright year: 1999
Publisher: Performance Systems Corporation
Binding: Paperback
Pages: 56
Size: 6.00" wide x 9.00" long x 0.25" tall
Weight: 0.242
Language: English