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To the Reader | |
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Acknowledgments | |
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Introduction | |
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Who Are the Germans? | |
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The Essentials of Modern German History | |
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Germany: A Patchwork Country | |
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Major German Cultural Themes | |
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Ordnung Musz Sein | |
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Insiders and Outsiders | |
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Clarity and Compartmentalization | |
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Private and Public Spheres | |
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Friends and Acquaintances | |
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Clarity and Rational Knowledge as Control | |
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Pflichtbewu[sz ligature]tsein | |
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German Communication Patterns | |
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Communication Style | |
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Du and Sie Revisited | |
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Private/Public Revisited | |
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Directness and Klarheit | |
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Critical Questions | |
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Diskussion | |
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Unterhaltung and Gemutlichkeit | |
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Vertiefen: Going into Detail | |
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Verbindlichkeit | |
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Sachlichkeit | |
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The Fine Art of Complaining | |
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Nonverbal Communication | |
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The German Social Market Economy | |
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German View of Business | |
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Large Companies and the Mittelstand | |
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Importance of Job Security | |
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Managerial Approaches | |
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Mitbestimmung and Two-Tiered Boards | |
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The Apprenticeship System | |
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Industrie und Handelskammern | |
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The Role of Banking | |
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Risk Aversion | |
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Long-Term Relationships and Secrecy | |
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Long-Term Planning | |
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The Role of Government in Business | |
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Women in Business | |
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Other Changes in the German Business Environment | |
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Building Better Business Relationships | |
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Temporal Patterns and Punctuality | |
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Business Entertaining | |
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Formality and Respect | |
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Status and Materialism | |
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Attitudes toward Work | |
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Problem Solving, Decision Making, and Project Implementation | |
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Negotiations | |
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Making Effective Presentations | |
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Wertewandel: Creation of a New German Identity? | |
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Germany in the European Union | |
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Multiculturalism | |
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The Changing Role of Women | |
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New Lifestyles | |
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Changes in Child Raising | |
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Individuation and Amerikanisierung | |
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Changes in Education | |
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A Search for Roots | |
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The Twenty-First Century | |
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Statistical Comparison of Germany and the United States | |
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Glossary of German Terms | |
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References and Further Readings | |
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Index | |