| |
| |
| List of Figures, Tables and Boxes | |
| |
| |
| Foreword | |
| |
| |
| |
| Acknowledgements | |
| |
| |
| List of Acronyms and Abbreviations | |
| |
| |
| Introduction | |
| |
| |
| Who should read this book? | |
| |
| |
| How this book is structured | |
| |
| |
| Definition of terms used in this book and process | |
| |
| |
| Sustainability plans versus assessments what's the difference and which do you need? | |
| |
| |
| Sustainability assessments | |
| |
| |
| Sustainability planning | |
| |
| |
| When you need both | |
| |
| |
| Resources: Broad sustainability assessment tools | |
| |
| |
| Tailoring a planning process to your needs | |
| |
| |
| Fast track to a sustainability plan | |
| |
| |
| Variations on the process for more advanced organizations | |
| |
| |
| |
| Preparing for Change | |
| |
| |
| Concepts and case examples | |
| |
| |
| Keys to success in any organizational change initiative | |
| |
| |
| Special considerations for sustainability initiatives | |
| |
| |
| What to do before creating a sustainability plan | |
| |
| |
| Resources | |
| |
| |
| Methods and instructions | |
| |
| |
| Readiness assessment | |
| |
| |
| Lessons from the past | |
| |
| |
| Stages of implementation assessment | |
| |
| |
| Champion assessment | |
| |
| |
| Strategies for system change | |
| |
| |
| |
| Refining the Business Case | |
| |
| |
| Concepts and case examples | |
| |
| |
| Right action, wrong reason? | |
| |
| |
| Why organizations pursue sustainability | |
| |
| |
| Resources for making the business case | |
| |
| |
| Methods and instructions | |
| |
| |
| Worldwide trend cards | |
| |
| |
| Swot analysis | |
| |
| |
| Long-term sustainability strategy | |
| |
| |
| |
| Creating the Vision of Sustainability | |
| |
| |
| Concepts and case examples | |
| |
| |
| Hierarchy of frameworks and tools | |
| |
| |
| Long-term visioning | |
| |
| |
| Tips for establishing a vision | |
| |
| |
| Resources | |
| |
| |
| Methods and instructions | |
| |
| |
| Framework-based visioning | |
| |
| |
| Threats and opportunities | |
| |
| |
| Backcasting | |
| |
| |
| New business models | |
| |
| |
| |
| Identifying Impacts and Priorities | |
| |
| |
| Concepts and case examples | |
| |
| |
| Multilevel approach to analysing impacts | |
| |
| |
| Look beyond the obvious | |
| |
| |
| Reveal new sources of process inefficiency | |
| |
| |
| Go beyond your gates | |
| |
| |
| Tips for getting the most out of your impact analysis | |
| |
| |
| Resources for reporting and metrics | |
| |
| |
| Methods and instructions | |
| |
| |
| High-level impact assessment | |
| |
| |
| Aspect-and impact-weighted criteria assessment | |
| |
| |
| Process mapping | |
| |
| |
| |
| Developing Sustainability Metrics and Reports | |
| |
| |
| Concepts and case examples | |
| |
| |
| Fundamental principles | |
| |
| |
| Should targets be realistic or audacious? | |
| |
| |
| Linking your metrics to your framework | |
| |
| |
| A shortlist of critical metrics | |
| |
| |
| Data traps to avoid | |
| |
| |
| Narrow down your list of metrics | |
| |
| |
| Tips on designing graphs | |
| |
| |
| Resources related to reporting and metrics | |
| |
| |
| Methods and instructions | |
| |
| |
| Sustainability scorecard | |
| |
| |
| Metrics worksheet | |
| |
| |
| Sustainability report template | |
| |
| |
| |
| Developing an Implementation Strategy and Choosing Projects | |
| |
| |
| Concepts and case examples | |
| |
| |
| Developing a long-term plan to reach sustainability | |
| |
| |
| Making decisions regarding where and how to start | |
| |
| |
| Developing a system for choosing projects | |
| |
| |
| Managing the load | |
| |
| |
| Tips for choosing projects | |
| |
| |
| Resources | |
| |
| |
| Methods and instructions | |
| |
| |
| Long-term project plan | |
| |
| |
| Opportunity finder | |
| |
| |
| Stakeholder assessment | |
| |
| |
| Weighted criteria chart | |
| |
| |
| |
| Developing Effective Management Systems | |
| |
| |
| Concepts and case examples | |
| |
| |
| Four elements of a management system | |
| |
| |
| How do an EMS and SMS differ? | |
| |
| |
| Signs that you need a better management system | |
| |
| |
| Different ways of achieving the same ends | |
| |
| |
| Tips for creating a management system | |
| |
| |
| Resources | |
| |
| |
| Methods and instructions | |
| |
| |
| Sustainability policy | |
| |
| |
| SMS improvement opportunities | |
| |
| |
| SMS process summary | |
| |
| |
| Gap analysis | |
| |
| |
| Formal management review | |
| |
| |
| |
| Determining the Structures Needed to Manage the Effort | |
| |
| |
| Concepts and case examples | |
| |
| |
| Sustainability director/coordinator responsibilities | |
| |
| |
| Steering committee responsibilities | |
| |
| |
| Teams | |
| |
| |
| Resources | |
| |
| |
| Methods and instructions | |
| |
| |
| Sustainability structure | |
| |
| |
| Responsibility list | |
| |
| |
| Team pre-launch | |
| |
| |
| Team review agenda | |
| |
| |
| Critical incident analysis | |
| |
| |
| |
| Informing and Involving Employees | |
| |
| |
| Concepts and case examples | |
| |
| |
| Sharing information | |
| |
| |
| Eliciting input and participation | |
| |
| |
| Training on sustainability | |
| |
| |
| Special challenges regarding the topic of sustainability | |
| |
| |
| Tips | |
| |
| |
| Resources | |
| |
| |
| Methods and instructions | |
| |
| |
| Communication plan | |
| |
| |
| Training plan | |
| |
| |
| Lesson plan | |
| |
| |
| Everyday choices | |
| |
| |
| Impact assessment | |
| |
| |
| Personal sustainability assessment | |
| |
| |
| References | |
| |
| |
| |
| Troubleshooting Tips | |
| |
| |
| |
| Team Pre-launch Handout and Worksheet | |
| |
| |
| Index | |