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Difficult Conversations (HBR 20-Minute Manager Series)

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ISBN-10: 1633690784

ISBN-13: 9781633690783

Edition: 2016

Authors: Harvard Business Review

List price: $16.99
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Whether you've been putting off giving an employee negative feedback or wondering how to react when a coworker erupts in frustration during a meeting, difficult conversations in the workplace are, well, difficult. While there's no one "right" way to have a difficult conversation, there are guiding principles you can follow and strategies you can employ to facilitate a discussion in which both parties are able to air concerns constructively."Difficult Conversations" takes you through the basics of:- Crafting a clear message- Identifying the other person's goals- Developing and maintaining a positive mind-set- Conducting a productive conversationAbout HBR's 20-Minute Manager Series:Don't have…    
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Book details

List price: $16.99
Copyright year: 2016
Publisher: Harvard Business Review Press
Publication date: 2/16/2016
Binding: Paperback
Pages: 128
Size: 5.00" wide x 6.97" long x 0.39" tall
Weight: 0.220
Language: English