Man Who Lied to His Laptop What Machines Teach Us about Human Relationships

Name: Man Who Lied to His Laptop What Machines Teach Us about Human Relationships
Price: 4.46 USD
Availability: InStock
ISBN: 9781617230011

ISBN-10: 1617230014

ISBN-13: 9781617230011

Edition: 2010

Authors: Clifford Nass, Corina Yen

List price: $25.95

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Description:

Counterintuitive insights about building successful relationships-based on research into human-computer interaction. The driver was insistent: "A woman should not be giving directions." Despite the customer service rep's reassurance that the navigation system in his car wasn't actually a woman-just a computer with a female voice-the driver (and many others like him) refused to listen. There was only one person for BMW to call for help: Clifford Nass, one of the world's leading experts on how people interact with technology. After two decades of studying problems like BMW's GPS system, Microsoft's Clippy (the most reviled animated character of all time), and online evaluations that lead…

Book details

List price: $25.95
Copyright year: 2010
Publisher: Penguin Group (USA) Incorporated
Publication date: 9/2/2010
Binding: Hardcover
Pages: 224
Size: 6.25" wide x 9.25" long x 0.75" tall
Weight: 0.880
Language: English



Introduction: Why I Study Computers to Uncover Social Strategies



Praise and Criticism



Personality



Teams and Team Building



Emotion



Persuasion


Epilogue


Acknowledgments


Bibliography


Index