Heath Rushing, Principal Consultant and co-founder of Adsurgo, LLC, an analytics consulting company that specializes in commercial and government training. Heath is a former professor from the Air Force Academy. He holds an M.S. degree in Operations Research from the Air Force Institute of Technology and has used JMP since 2001. After teaching at the Academy, Heath was a quality engineer and Six Sigma Black Belt in both biopharmaceutical manufacturing and Research and Development, where he used JMP to design and deliver training material in Six Sigma, Statistical Process Control (SPC), Design of Experiments (DOE), and Measurement Systems Analysis (MSA). In addition, Heath has been a… symposium speaker at both national and international pharma and medical device conferences. Heath is an American Society of Quality (ASQ) Certified Quality Engineer and teaches JMP courses regularly, including a course he recently developed on Quality by Design (QbD) using JMP. Andrew T. Karl is a senior management consultant for Adsurgo, LLC, developing and teaching courses on a variety of statistical topics for the U.S. Department of Defense, Fortune 500 corporations, and international clients. He received his B.A. in mathematics from the University of Notre Dame and his Ph.D. in statistics from Arizona State University. Dr. Karl�e(tm)s research interests focus on computation and applications of non-nested linear and nonlinear mixed models, including value-added problems. Additionally, he frequently works with problems from data mining, text mining, and experiment design. Jim Wisnowski is co-founder and principal at Adsurgo, LLC, an analytics consulting company that specializes in commercial and government training. He has a Ph.D. in Industrial Engineering from Arizona State University and has published numerous journal articles and textbook chapters. He was an award-winning professor and statistics chair while at the United States Air Force Academy. Jim retired from the Air Force, where he held various analytical and leadership positions throughout the Department of Defense in training, test and evaluation, human resources, logistics, systems engineering, and acquisition.