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| Introduction: Make Yourself Comfortable | |
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| Projects | |
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| Qualitative Research: How Things Work | |
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| The Science of the Particular | |
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| Professional Knowledge | |
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| Individual Experience and Collective Knowledge | |
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| The Methods of Qualitative Research | |
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| Causes | |
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| The Thing | |
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| Comparing Things | |
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| Weaknesses of Qualitative Research | |
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| Essence of the Qualitative Approach | |
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| Interpretation: The Person as Instrument | |
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| Interpretive Research | |
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| Microinterpretation and Macrointerpretation | |
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| Empathy | |
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| Thick Description and Verstehen | |
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| Context and Situation | |
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| Skepticism | |
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| Emphasis on Interpretation | |
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| Experiential Understanding: Most Qualitative Study Is Experiential | |
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| The Places of Human Activity | |
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| Criterial and Experiential Description | |
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| Emphasizing Personal Experience | |
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| Multiple Realities | |
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| Bringing in the Experience of Others | |
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| Stating the Problem: Questioning How This Thing Works | |
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| First the Question, Then the Methods | |
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| Laying Out Your Study | |
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| A Librarian Thinking of a Design | |
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| Design for Studying How This Case Works | |
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| Raising and Answering Questions | |
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| Methods: Gathering Data | |
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| Observing | |
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| Interviewing | |
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| Exhibit Questions | |
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| Survey | |
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| Keeping Records | |
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| Review of Literature: Zooming to See the Problem | |
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| Refining the Problem to Be Studied | |
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| Concept Mapping | |
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| Representing the Field | |
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| Building upon the Nearby Studies | |
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| Finding the Literature | |
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| Evidence: Bolstering Judgment and Reconnoitering | |
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| Evidence-Based Decision Making | |
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| Unbearable Lightness of Evidence | |
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| Triangulation | |
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| Mixed Methods and Confidence | |
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| Member Checking | |
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| Review Panels | |
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| Progressive Focusing | |
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| Analysis and Synthesis: How Things Work | |
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| Taking Apart and Putting Together | |
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| Working with Patches | |
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| Interpretation and Sorting | |
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| Action Research and Self-Evaluation: Finding on Your Own How Your Place Works | |
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| Participatory Action Research | |
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| Evaluation | |
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| Studying Your Own Place | |
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| Bias | |
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| Assertions | |
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| Storytelling: Illustrating How Things Work | |
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| Vignettes | |
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| Elements of Story | |
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| Story versus a Collage of Patches | |
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| Multiple Case Research | |
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| Writing the Final Report: An Iterative Convergence | |
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| The Iterative Synthesis | |
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| The Ukraine Report | |
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| Dualities and the Dialectic | |
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| Particular and General Assertions | |
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| Generalization from Particular Situations | |
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| The Professional View | |
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| Advocacy and Ethics: Making Things Work Better | |
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| All Research Is Advocative | |
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| A Voice for the Underrepresented | |
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| Personal Ethics | |
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| Protection of Human Subjects | |
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| People Exposed | |
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| Essentials of Qualitative Research | |
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| Looking Forward | |
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| Glossary: Meanings for This Book | |
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| Bibliography | |
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| Author Index | |
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| Subject Index | |
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| About the Author | |