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Preface to Third Edition | |
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Preface | |
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Introduction | |
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The Five Dimensions of Courageous Followership | |
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The Dynamics Of The Leader-follower Relationship | |
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The Common Purpose and Core Values | |
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The Paradox of Followership | |
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Who Does a Follower Serve? | |
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Self-interest and Common Purpose | |
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Loyalty of a Follower | |
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Power in the Leader-Follower Relationship | |
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Value of the Follower | |
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Courage of the Follower | |
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Balance through Relationship | |
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Mature Relationships | |
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Differences in Elevation | |
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Finding Equal Footing with the Leader | |
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When the Leader Isn't an Equal | |
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Trust | |
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Followers as Leaders | |
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Working with Other Followers | |
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The Courage To Assume Responsibility | |
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Self-Assessment | |
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Followership Style | |
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Eliciting Feedback | |
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Personal Growth | |
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Self-Management | |
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Taking Care of Ourselves | |
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Passion | |
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Initiative | |
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Influencing the Culture | |
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Breaking the Rules | |
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Breaking the Mind-set | |
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Improving Processes | |
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Testing Your Ideas | |
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The Courage To Serve | |
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Conserving a Leader's Energy | |
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Organizing Communication Processes | |
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Acquiring Access | |
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The Responsibilities of Gatekeeping | |
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Buffering a Leader | |
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Defending the Leader | |
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Buffering Others from a Leader | |
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Acting in the Leader's Name | |
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Defining a Leader Publicly | |
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Focusing the Creative Leader | |
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Presenting Options | |
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Knowing When You Don't Know | |
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Avoiding Insularity | |
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Encouraging Peer Relations | |
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Managing Crises | |
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When the Leader Is 111 | |
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Conflict between Leaders | |
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Formal Checkups | |
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Building Relationships with Leaders | |
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The Courage To Challenge | |
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Effective Leadership Behavior | |
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Preparing a Leader for Feedback | |
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Giving a Leader Feedback | |
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Giving a Leader Input | |
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Challenging Indirectly | |
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Avoiding Knee-jerk Rejection | |
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Overcoming Groupthink | |
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The Duty to Obey | |
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Challenging Abuse Early | |
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Challenging the Use of Language | |
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Arrogance | |
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Leaders Who Scream | |
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Personal Issues | |
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Newly Elevated Leaders | |
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Leaders Who Have Other Agendas | |
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Leaders Who Won't Challenge Their Leaders | |
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Challenge Yourself, Too | |
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The Courage To Participate In Transformation | |
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When Is Transformation Possible? | |
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The Process of Personal Transformation | |
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The Follower's Role | |
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The Follower as Catalyst | |
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Channeling the Leader's Frustration | |
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Denial and Justification of Behavior | |
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Dedication to Cause as Justification | |
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Reactions to Confrontation | |
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Identifying Transformation Resources | |
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Using an Outside Facilitator | |
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Creating a Supportive Environment | |
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Modeling Change for a Leader | |
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Modeling Empathy | |
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Containing Abusive Behavior | |
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Positive Reinforcement | |
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Coping with Recurring Behavior | |
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Realistic Expectations | |
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Persistence | |
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Validation | |
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The Courage To Take Moral Action | |
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Leaving | |
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Difficulty of Separation | |
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Financial Contingencies | |
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Offering to Resign | |
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Query and Appeal | |
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The Duty to Disobey | |
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Threatening to Resign | |
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The Dilemma of the "Unreasonable" Leader | |
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Values Review | |
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Follower Self-Examination | |
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The Decision to Withdraw Support | |
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The Responsibility to Blow the Whistle | |
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Protecting Yourself | |
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When Leaders Must Be Opposed | |
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Evil Behavior | |
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If We Decide to Stay | |
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The Courage To Speak To The Hierarchy | |
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The Challenge of Many Hands | |
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Doing the Homework | |
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Framing the Issue to Command Attention | |
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Educating the Hierarchy | |
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Circumventing the Hierarchy | |
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Speaking Up in Multilevel Meetings | |
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Finding Formal Platforms of Influence | |
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Using Informal Platforms of Influence | |
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Influencing the Metrics That Influence Thought | |
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Patience, Performance, and Persistence | |
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The Courage To Listen To Followers | |
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Do You Really Want Courageous Followers? | |
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What Messages Are Number Twos Sending? | |
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Appreciating and Accepting Support | |
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Appreciating Constructive Challenge More | |
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Inviting Creative Challenge | |
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A Culture of Communication, Not Complaints | |
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Creating Protected Communication Channels | |
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Discernment: What Is the Right Action? | |
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The Role of the Board | |
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Responding to a Moral Stand | |
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Growth as Both Leader and Follower | |
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Epilogue | |
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Meditation on Followership | |
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Acknowledgments | |
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Select Bibliography | |
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Index | |
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About the Author | |