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Lost Art of Listening, Second Edition How Learning to Listen Can Improve Relationships

ISBN-10: 1593859864

ISBN-13: 9781593859862

Edition: 2nd 1996 (Revised)

Authors: Michael P. Nichols

List price: $16.95
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Book details

List price: $16.95
Edition: 2nd
Copyright year: 1996
Publisher: Guilford Publications
Publication date: 2/16/2009
Binding: Paperback
Pages: 314
Size: 6.00" wide x 8.75" long x 1.00" tall
Weight: 1.034
Language: English

Introduction
The Yearning to Be Understood
"Did You Hear What I Said?": Why Listening Is So Important
"Thanks for Listening": How Listening Shapes Us and Connects Us to Each Other
"Why Don't People Listen?": How Communication Breaks Down
The Real Reasons People Don't Listen
"When Is It My Turn?"-The Heart of Listening: The Struggle to Suspend Our Own Needs
"You Hear Only What You Want to Hear": How Hidden Assumptions Prejudice Listening
"Why Do You Always Overreact?!": How Emotionality Makes Us Defensive
Getting Through to Each Other
"Take Your Time-I'm Listening": How to Let Go of Your Own Needs and Listen
"I Never Knew You Felt That Way": Empathy Begins with Openness
"I Can See This Is Really Upsetting You": How to Defuse Emotional Reactivity
Listening in Context
"We Never Talk Anymore": Listening Between Intimate Partners
"Nobody around Here Ever Listens to Me!": How to Listen and Be Heard within the Family
From "Do I Have To?" to "That's Not Fair!": Listening to Children and Teenagers
"I Knew You'd Understand": Being Able to Hear Friends and Colleagues
Epilogue
Index
About the Author