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| Preface | |
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| Acknowledgments | |
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| FESHE Outcomes Correlations | |
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| Setting the Stage for Labor Relations | |
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| Learning Objectives | |
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| Introduction | |
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| Chapter Transition | |
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| Final Thoughts | |
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| Historical Events in Labor Relations and the Fire Service | |
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| Learning Objectives | |
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| Fire Brigade | |
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| Historical Labor Movement | |
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| Fair Labor Standards Act | |
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| Chronology of Significant U.S. Labor Relations and Fire Service Events | |
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| Current Issues | |
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| Final Thoughts | |
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| Exploring Issues on the Web | |
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| References | |
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| Labor-Management Relations in the Public-Sector | |
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| Learning Objectives | |
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| Public Sector Labor Relations | |
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| Labor Laws in the Public Sector | |
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| Pay Factors | |
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| Influence on Labor Relations | |
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| Final Thoughts | |
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| Exploring Issues on the Web | |
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| References | |
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| Labor Relations and Collective Bargaining | |
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| Learning Objectives | |
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| Collective Bargaining and Contracts | |
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| Scope of Collective Bargaining | |
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| Final Thoughts | |
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| Exploring Issues on the Web | |
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| References | |
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| Negotiation Process and Impasse | |
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| Learning Objectives | |
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| Negotiation Process and Impasses | |
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| Bargaining Teams | |
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| Bargaining Proposal | |
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| Negotiation Impasse | |
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| Final Thoughts | |
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| Exploring Issues on the Web | |
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| References | |
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| Contract Administration | |
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| Learning Objectives | |
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| Contract Administration | |
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| Grievance Procedure | |
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| Fair Representation | |
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| Past Practice | |
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| Final Thoughts | |
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| Exploring Issues on the Web | |
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| References | |
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| Disciplinary Action | |
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| Learning Objectives | |
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| Disciplinary Action | |
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| The Starting Process | |
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| Threat Assessment | |
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| Employee Rights | |
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| Personnel Policy | |
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| A Warning about Warnings | |
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| Termination Procedures | |
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| Separation Agreements | |
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| Due Process | |
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| Final Thoughts | |
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| Exploring Issues on the Web | |
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| References | |
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| Human Resource Management | |
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| Learning Objectives | |
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| Why Human Resources? | |
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| Human Resource Management Administration | |
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| Strategic Human Resource Management | |
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| Firefighters' Personalities | |
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| Motivation | |
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| Human Resource Triad | |
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| Recruitment, Selection, and Retention of Personnel | |
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| Final Thoughts | |
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| Exploring Issues on the Web | |
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| References | |
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| Stress and Psychological Support | |
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| Learning Objectives | |
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| Marital Issues | |
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| Station Romance | |
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| Suicide | |
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| Employee Coaching | |
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| Employee Assistance and Wellness Programs | |
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| Fitness for Duty | |
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| Forced Retirement | |
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| Line-of-Duty Death/Injury | |
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| Final Thoughts | |
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| Exploring Issues on the Web | |
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| References | |
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| Tomorrow's Labor Relations | |
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| Learning Objectives | |
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| Today's Labor Relations | |
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| E-Union | |
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| Rate of Return on Investment in Labor Relations | |
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| Final Thoughts | |
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| References | |
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| Index | |
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| Case Index | |
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| Subject Index | |
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| About the Author | |