Four Seasons The Story of a Business Philosophy

Name: Four Seasons The Story of a Business Philosophy
Price: 26.95 USD
Availability: InStock
ISBN: 9781591842446

ISBN-10: 1591842441

ISBN-13: 9781591842446

Edition: 2009

Authors: Isadore Sharp

List price: $29.95

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Description:

The founder of Four Seasons Hotels shares the philosophy and values that have made his legendary brand How did a child of immigrants, starting with no background in the hotel business, create the worlds most admired and successful hotel chain? And how has Four Seasons grown dramatically, over nearly a half century, without losing its focus on exceptional quality and unparalleled service? Isadore Sharp answers these questions in his engaging memoir, which doubles as a powerful guide for leaders in any field. He recalls the surprising history of his company, starting with its roots in his fathers small construction business, which Sharp joined after getting a degree in architecture. Shifting…

Book details

List price: $29.95
Copyright year: 2009
Publisher: Penguin Group (USA) Incorporated
Publication date: 4/30/2009
Binding: Hardcover
Pages: 320
Size: 6.25" wide x 9.25" long x 1.25" tall
Weight: 1.386
Language: English



Foreword



Introduction



The Immigrant's Son



Lil and Max



Max Sharp & Son



Rosalie



A New Kind of Project



Starting At the Top



Murray, Eddie, and Issy



London



ITT Sheraton



Community and Culture



Chris Sharp and Terry Fox



A New Business Model



Building Our Culture



Selling Our Culture



The Golden Rule



A Competitive Edge



A Fresh Approach



Washington



The Pierre



Bumps in the Road



Partners



Amenities



The Early Leaders



Family Developments



World Wide Excellence



Hawaii



Japan



The Caribbean



Europe



More Bumps in the Road



Regent



Prince Alwaleed



A Few Bad Apples



In a League of Our Own



A Great Place to Work



Meeting Expectations



The Front Lines



Marketing Our Brand



Continuing Growth



Staying Ahead



Creative Crisis Management



Our True Competitive Advantage



The Best of the Best



The New Leaders



Three Partners, Four Seasons


Afterword



Acknowledgments


Our Goals, Our Beliefs, Our Principles


Senior Staff Tenure by Position


Index