Hidden Power of Social Networks Understanding How Work Really Gets Done in Organizations

Name: Hidden Power of Social Networks Understanding How Work Really Gets Done in Organizations
Price: 6.39 USD
Availability: InStock
ISBN: 9781591392705

ISBN-10: 1591392705

ISBN-13: 9781591392705

Edition: 2004

Authors: Robert L. Cross, Andrew Parker

List price: $45.00

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Description:

A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done-and helps them identify ways they can influence these social networks to improve performance and innovation.In The Hidden Power of Social Networks, Cross and Parker, experts in "social network analysis"-a technique that visually maps relationships between people in large, distributed groups-apply this powerful tool to management for the first time.Based on their in-depth study of sixty informal employee networks in well-known companies around the world, Cross and Parker show managers how to conduct a social network analysis of their organization.

Book details

List price: $45.00
Copyright year: 2004
Publisher: Harvard Business Review Press
Publication date: 6/2/2004
Binding: Hardcover
Pages: 240
Size: 6.40" wide x 9.50" long x 1.01" tall
Weight: 1.320
Language: English

JOHN HARRIS is an Associate Professor at the School of Exercise, Leisure and Sport at Kent State University. ANDREW PARKER is Senior Lecturer in Sociology, Department of Sociology, University of Warwick, UK.



Preface


Acknowledgments



How Work Really Gets Done in Organizations



The Hidden Power of Social Networks



Across the Great Divide: Finding and Fixing Critical Disconnects in Organizations



Knowing What We Know: Developing a Sense-and-Respond Organizational Capability



Charged Up: Creating Energy in Organizations



How Managers Manage Social Networks



Pinpointing the Problem: Understanding How Individuals Affect a Network



Building Bridges: Initiating, Developing, and Maintaining Networks



Breaking the Mold: Aligning Organizational Context to Support Social Networks



Uncharted Territory: The Future and Challenges of Networks in Organizations



Conducting and Interpreting a Social Network Analysis



Tools for Promoting Network Connectivity


Notes


Bibliography


Index


About the Authors