Tongue Fu at School 30 Ways to Get along Better with Teachers, Principals, Students, and Parents

ISBN-10: 1589791061

ISBN-13: 9781589791060

Edition: 2004

Authors: Sam Horn

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This book is for educators that want to learn real-life responses to situations faced everyday in the classroom, on campus, in the front office, at extra-curricular activites, in staff meetings, PTA meetings, and district meetings.
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Book details

List price: $14.95
Copyright year: 2004
Publisher: Taylor Trade Publishing
Publication date: 4/20/2004
Binding: Paperback
Pages: 256
Size: 6.00" wide x 9.00" long x 0.50" tall
Weight: 0.748
Language: English

Use Language that Establishes Rapport
Connect (vs. Cancel) What's Been Said
Coach (vs. Criticize) Performance
Turn Orders into Requests
Put Yourself on the Same Side
Turn Apathy into Empathy
Preempt "Problems"
Avoid Extremes
Take the "Nots" out of Your Communication
Create a Climate of Cooperation
Fast-Forward through Frustration
Clear Up Complaints by Taking the AAA Train
Listen Up!
Use Fun Fu! to Handle Hassles with Humor
Focus on Solutions, Not Fault
Make People Feel Heard, Not Hassled
Don't Know What to Say? Say This
Graciously Exit No-Win Disputes
Use Tongue Glue!
Approach with an Open Mind
Take Responsibility for Resolving Conflicts
Don't Take Control, Share Control
Lay Down the Laws
Tactfully Terminate Monologues
Diplomatically Say "No"
Choose Your Battles so You Act Wisely, Not Rashly
Use the Five Principles of Ethical Persuasion
Hold People Accountable for Inappropriate Behavior
Break Free from Bullies
Manage Your Emotions vs. Letting Them Manage You
Act Confident Even When You Don't Feel Confident
Maintain a Positive Perspective
Choose to Act and Influence with Integrity
Summary and Epilogue
Turn Intentions into Actions
About the Author
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