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Problem Solving Memory Jogger : Seven Steps to Improved Processes

ISBN-10: 1576810313

ISBN-13: 9781576810316

Edition: 1st 2000

Authors: GOAL/QPC

List price: $8.95
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Description:

The Problem Solving Memory Jogger? is an easy-to-use pocket guide designed to help teams or individuals use a 7-step method to solve organizational problems. This method includes several data analysis and decision-support tools that enable teams and individuals to clearly describe process-related problems, isolate their root causes, create effective solutions, and standardize process improvements so the problem does not occur again. Problem solving is a core skill needed by all employee levels. It enables collaboration for fixing broken processes, improving processes to better serve the customer, or even designing a new process. An indispensable training and performance support resource that will result in improved effectiveness for your problem-solving teams and, ultimately, optimized processes.
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Book details

List price: $8.95
Edition: 1st
Copyright year: 2000
Publisher: GOAL/QPC (Growth Opportunity Alliance of Lawrence)
Binding: Spiral 
Pages: 158
Size: 3.50" wide x 5.25" long x 0.25" tall
Weight: 0.198
Language: English