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| Preface to the Third Edition | |
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| Open Space Technology? | |
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| The Genesis of Open Space Technology | |
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| Experience to Date | |
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| Coming Attractions | |
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| Preparation | |
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| Appropriateness | |
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| It Always Works | |
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| Working with the Client If You Are NOT the Sponsor | |
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| Focus and Intent | |
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| The Group | |
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| How Many? | |
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| The Invitation | |
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| Time and Space | |
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| OST in Combination | |
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| Space | |
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| Other Considerations-Like When Do We Eat? | |
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| Supplies | |
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| Consultation with the Facility Management | |
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| Checklist for Open Space | |
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| Proceedings and the Electronic Connection | |
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| How Does It Work Practically? | |
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| Keep It Simple | |
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| How Many Printers? | |
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| Reports without Computers | |
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| Wikis, Blogs, and Websites | |
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| Personal Preparation for Open Space | |
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| Creating and Holding Time and Space | |
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| Being Authentically Present | |
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| Self-Preparation | |
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| Site Preparation | |
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| Physical Arrangements: Chairs in a Circle | |
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| Plenty of Space | |
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| Make the Wall Accessible | |
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| And Nothing in the Middle (Almost) | |
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| Creation and Placement of Signs | |
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| Theme, Behavior, and Expectations | |
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| Space/Time Matrix and Daily Schedule | |
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| Report Production | |
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| Creating Time and Space | |
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| Welcome | |
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| Focus the Group | |
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| State the Theme | |
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| Describe the Process | |
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| Questions? | |
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| The Four Principles and One Law | |
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| The One Law | |
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| The Final Admonition | |
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| Time to Go to Work | |
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| Creating the Community Bulletin Board | |
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| Opening the Village Marketplace | |
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| Holding Time and Space | |
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| Collecting Coffee Cups and Trash | |
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| Sensing and Responding to the Environment | |
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| Morning Announcements and Evening News | |
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| Empowering the People | |
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| Potholes in the Road | |
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| Heavy Weather | |
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| Space Invaders | |
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| Dealing with the Outrageous | |
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| To Intervene or Not Intervene | |
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| Movement to Action | |
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| Getting the Whole System in the Room | |
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| It Has Already Happened | |
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| Prioritization and Action Planning | |
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| Sticky Dots | |
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| Voting | |
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| Convergence and Action Plans | |
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| Another Way: Opening the Space for Action | |
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| Endings and New Beginnings | |
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| The Talking Stick Ceremony | |
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| Alternatives to the Talking Stick Ceremony | |
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| Reflections on Open Space: The Medicine Wheel | |
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| Follow-Up | |
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| Keep the Space Open/Open More Space | |
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| Unexpected Gifts: Leadership, Performance, Peace | |
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| Leadership | |
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| High Performance | |
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| Peace and Peacemaking | |
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| What Next? | |
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| Additional Resources | |
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| Index | |
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| About the Author | |