Trust and Betrayal in the Workplace Building Effective Relationships in Your Organization

Name: Trust and Betrayal in the Workplace Building Effective Relationships in Your Organization
Availability: InStock
ISBN: 9781576753774

ISBN-10: 1576753778

ISBN-13: 9781576753774

Edition: 2nd 2006 (Revised)

Authors: Dennis S. Reina, Michelle L. Reina

List price: $21.95

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Description:

In today's competitive global economy, organisations sometimes must make difficult or even painful changes. For them to be successful, it is vital that people trust each other.Trust an Betrayal in the Workplace is about trust-the power when it exists, the problems when it doesn't, the pain when it is betrayed and what you can do to restore it.Reinas provide a simple yet comprehensive approach to trust that outlines a common language to discuss trust constructively, identifies specific behaviors that build trust and specific behaviors that break trust, and describes steps to rebuild trust and sustain it over time, even during periods of change.This revised and expanded edition features new…

Book details

List price: $21.95
Edition: 2nd
Copyright year: 2006
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 1/8/2006
Binding: Paperback
Pages: 272
Size: 6.50" wide x 9.00" long x 1.00" tall
Weight: 0.792
Language: English



Preface


Acknowledgments



Why Trust



The Need for Trust in the Workplace



What Trust Means and How to Build It: Transactional Trust



The Trust of Character: Contractual Trust



The Trust of Disclosure: Communication Trust



The Trust of Capability: Competence Trust



Where Trust Begins



Our Readiness and Willingness to Trust: Capacity for Trust



How We Trust: The Capacity for Trust Attributes



When Trust Breaks Down: How to Rebuild and Sustain It



How Trust Is Broken: Betrayal



How Trust Is Rebuilt: The Seven Steps for Healing



How Trust Is Sustained: Transformative Trust



Trust Building in the Field



Rebuilding Trust Within Teams



Rebuilding Trust Within Organizations



Stories from the Field


References


Index


About the Authors


Working with the Authors


Trust Building Resources