Trust and Betrayal in the Workplace Building Effective Relationships in Your Organization
Edition: 2nd 2006 (Revised)
List price: $21.95
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Description: In today's competitive global economy, organisations sometimes must make difficult or even painful changes. For them to be successful, it is vital that people trust each other.Trust an Betrayal in the Workplace is about trust-the power when it exists, the problems when it doesn't, the pain when it is betrayed and what you can do to restore it.Reinas provide a simple yet comprehensive approach to trust that outlines a common language to discuss trust constructively, identifies specific behaviors that build trust and specific behaviors that break trust, and describes steps to rebuild trust and sustain it over time, even during periods of change.This revised and expanded edition features new examples and a variety of highly practical tips, tools and exercises to help readers create work environments where trust grows so that people feel good about what they do, relationships are energised and productivity and profits accelerate.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $21.95
Copyright year: 2006
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 1/1/2006
Size: 6.50" wide x 9.00" long x 1.00" tall
|The Need for Trust in the Workplace|
|What Trust Means and How to Build It: Transactional Trust|
|The Trust of Character: Contractual Trust|
|The Trust of Disclosure: Communication Trust|
|The Trust of Capability: Competence Trust|
|Where Trust Begins|
|Our Readiness and Willingness to Trust: Capacity for Trust|
|How We Trust: The Capacity for Trust Attributes|
|When Trust Breaks Down: How to Rebuild and Sustain It|
|How Trust Is Broken: Betrayal|
|How Trust Is Rebuilt: The Seven Steps for Healing|
|How Trust Is Sustained: Transformative Trust|
|Trust Building in the Field|
|Rebuilding Trust Within Teams|
|Rebuilding Trust Within Organizations|
|Stories from the Field|
|About the Authors|
|Working with the Authors|
|Trust Building Resources|