Analysis for Improving Performance Tools for Diagnosing Organizations and Documenting Workplace Expertise

Name: Analysis for Improving Performance Tools for Diagnosing Organizations and Documenting Workplace Expertise
Price: 5.99 USD
Availability: InStock
ISBN: 9781576750018

ISBN-10: 1576750019

ISBN-13: 9781576750018

Edition: 1996

Authors: Richard A. Swanson

List price: $27.95

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Performance improvement is the goal of every organisation. Richard A. Swanson details the preliminary analysis and diagnosis that must be undertaken at the outset of any performance improvement effort.

Book details

List price: $27.95
Copyright year: 1996
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 9/1/1996
Binding: Book, Other
Pages: 286
Size: 6.06" wide x 9.15" long x 0.85" tall
Weight: 0.946
Language: English



Preface



Linking Improvement Programs to Real Organizational Goals



Systems Thinking: The Foundation of Diagnosis and Documentation



Case Study of Analysis for Performance Improvement



Concepts for Diagnosing Performance



The Performance Diagnosis Process



Constructing a Performance Improvement Proposal



Data Collection Methods



The Nature of Workplace Expertise



Documenting Job Descriptions



Developing Task Inventories



Procedural Task Analysis



Systems Task Analysis



Knowledge Task Analysis



Organizing and Prioritizing Analysis Work for Maximum Performance Impact



From Analysis to Performance Improvement


Appendix: Master Copies of Diagnosis and Documentation Forms


References


Index


The Author