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Analysis for Improving Performance Tools for Diagnosing Organizations and Documenting Workplace Expertise

ISBN-10: 1576750019

ISBN-13: 9781576750018

Edition: 1996

Authors: Richard A. Swanson

List price: $27.95
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Description:

Performance improvement is the goal of every organisation. Richard A. Swanson details the preliminary analysis and diagnosis that must be undertaken at the outset of any performance improvement effort.
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Book details

List price: $27.95
Copyright year: 1996
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 9/1/1996
Binding: Book, Other 
Pages: 286
Size: 6.06" wide x 9.15" long x 0.85" tall
Weight: 0.946
Language: English

Preface
Linking Improvement Programs to Real Organizational Goals
Systems Thinking: The Foundation of Diagnosis and Documentation
Case Study of Analysis for Performance Improvement
Concepts for Diagnosing Performance
The Performance Diagnosis Process
Constructing a Performance Improvement Proposal
Data Collection Methods
The Nature of Workplace Expertise
Documenting Job Descriptions
Developing Task Inventories
Procedural Task Analysis
Systems Task Analysis
Knowledge Task Analysis
Organizing and Prioritizing Analysis Work for Maximum Performance Impact
From Analysis to Performance Improvement
Appendix: Master Copies of Diagnosis and Documentation Forms
References
Index
The Author