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| Acknowledgments | |
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| Preface | |
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| Diane's Story | |
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| Leon's Story | |
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| The Conflict Mentality | |
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| Driving in the Age of Rage | |
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| Road Rage: Real or Media Hype? | |
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| A Worldwide Phenomenon | |
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| Facing the Culture of Disrespect | |
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| The Expanding Age of Rage | |
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| The Anger Choice | |
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| George Washington's Rules of Civility | |
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| Developing Emotional Literacy | |
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| Protecting Yourself from Aggressive Drivers | |
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| Checklist: Your Road Rage Tendency | |
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| Checklist: Winning and Losing in the Driving Game | |
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| Notes | |
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| Aggressive Driving and Mental Health | |
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| Denial and the Semantics of Aggressive Driving | |
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| Drivers Behaving Badly on TV | |
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| Players Behaving Badly with Road Rage Video Games | |
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| Why Driving Arouses Anger | |
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| The Gender Effect | |
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| Driving Impaired | |
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| Emotional Self-Control Behind the Wheel | |
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| Checklist: Aggressive Thoughts and Feelings | |
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| Notes | |
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| Causes of Highway Hostility | |
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| Defensive Driving | |
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| Stressful Congestion | |
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| Inevitable Unpredictability | |
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| Peer Pressure | |
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| Automotive Vigilantism | |
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| Trigger Theory of Road Rage | |
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| Caution--Venting is Harmful to Your Health | |
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| Checklist: Your Range of Hostility | |
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| Notes | |
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| The Road Rage Spectrum | |
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| Jekyll-Hyde Syndrome | |
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| Passive-Aggressive Road Rage | |
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| Checklist: Your Passive-Aggressive Road Rage Tendency | |
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| Verbal Road Rage | |
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| Checklist: Your Verbal Road Rage Tendency | |
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| Epic Road Rage | |
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| Checklist: Your Epic Road Rage Tendency | |
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| Automotive Vigilante | |
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| Checklist: Are You an Automotive Vigilante? | |
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| Rushing Maniac | |
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| Checklist: Are You a Rushing Maniac? | |
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| Aggressive Competitor | |
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| Checklist: Are You an Aggressive Competitor? | |
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| Scofflaw | |
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| Checklist: Are You a Scofflaw? | |
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| Real-World Driving Tips | |
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| Notes | |
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| Driving Psychology | |
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| Emotional Intelligence for Drivers | |
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| Inner Power Tools | |
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| Overcoming Emotional Hijacking | |
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| Three Levels of Emotional Intelligence | |
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| Anatomy of an Epic Road Rage Tragedy | |
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| Exercise: Negative versus Positive Driving | |
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| Shrinking Your Emotional Territory | |
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| Exercise: Acting As If | |
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| Exercise: Scenario Analysis to Modify Oppositional Thinking | |
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| Exercise: Identifying Wrong Assumptions | |
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| Notes | |
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| Three-Step Driver Self-Improvement Program | |
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| Objective Self-Assessment for Drivers | |
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| Exercise: Assessing Myself as a Driver | |
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| A--Acknowledge | |
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| W--Witness | |
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| Checklist: Witnessing Your Aggressive Driving | |
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| M--Modify | |
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| Resistance to Change | |
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| Driver's Diary | |
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| Checklist: Identifying Your Irrational Driving Rules | |
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| Notes | |
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| Children and Road Rage | |
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| Road Rage Nursery | |
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| Verbal Rewards for Good Passengers | |
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| Children's Road Rage | |
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| Children Against Road Rage | |
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| Exercise: Recognizing Aggression on the Road | |
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| Exercise: Appropriate And Inappropriate Passenger Behaviors | |
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| Exercise: Observing Driving | |
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| Exercise: Drivers Behaving Badly (DBB) Ratings | |
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| Notes | |
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| Supportive Driving | |
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| Benefits of Supportive Driving | |
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| Motorist-to-Motorist Communication | |
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| Training for Supportive Driving | |
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| Come Out Swinging Positive | |
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| Exercise: Random Acts of Kindness for Drivers | |
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| Checklist: Supportive Driving Affirmations | |
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| Road Rage against Passengers | |
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| Checklist: Do You Support Passenger Rights in Your Car? | |
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| Checklist: How Passenger-Friendly Are You? | |
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| Exercise: Partnership Driving | |
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| Notes | |
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| Lifelong Driver Education | |
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| Teenagers at Risk | |
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| Driver-ZED | |
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| Driving Psychology Curriculum | |
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| Post Licensing: The QDC Approach | |
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| RoadRageous Video Course | |
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| Exercise: Scenario Analysis to Develop Critical Thinking | |
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| Older Drivers at Risk | |
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| Checklist: Positive Driving Behavior | |
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| Notes | |
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| The Future of Driving | |
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| The War Against Aggressive Driving | |
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| Direct and Indirect Cost | |
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| Congressional Hearings | |
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| Federal Agencies United against Aggressive Drivers | |
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| Aggressive Police Initiatives | |
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| Aggressive Driving Bills | |
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| Traffic Enforcement Education | |
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| Notes | |
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| Speed Limits--The Great Motorist Rebellion | |
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| Aggressive versus Assertive Driving | |
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| Citizen Activism against Government Paternalism | |
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| Police Presence | |
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| Traffic Calming | |
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| Electronic Traffic Surveillance | |
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| Speed Trap Registries around the World | |
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| Activism against Aggressive Drivers | |
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| Notes | |
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| Dream Cars and Driving Realities | |
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| In the Driver's Image | |
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| Driving Music | |
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| Dashboard Dining | |
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| Car Phones | |
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| Mobile Computing | |
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| Intelligent Transportation Systems | |
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| Managing in the New World of Driving | |
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| Notes | |
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| Index | |