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Human Capital Tools and Strategies for the Public Sector

ISBN-10: 1568025505

ISBN-13: 9781568025506

Edition: 2008 (Revised)

Authors: Sally Coleman Selden

List price: $67.00
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Book details

List price: $67.00
Copyright year: 2008
Publisher: CQ Press
Publication date: 7/21/2008
Binding: Paperback
Pages: 184
Size: 6.00" wide x 9.00" long x 0.25" tall
Weight: 0.880
Language: English

Tables, Figures, and Features
Preface
Introduction to Human Capital Management in Public Organizations
Human Capital Management in Public Systems
How Governments Organize Their Human Capital Systems
Changing Perspective
Guidance from the Government Performance Project
The Structure of the Book
Strategic Human Capital Planning and Management
Strategic Human Capital Management
Agency Strategic and Operational Planning
Strategic Human Capital Planning
Strategic Assessment and Alignment of Human Capital Systems
Workforce Planning
Human Capital Plan
Strategic Human Capital Management Metrics
Recruiting and Selecting the Right People
Recruiting and Selection
The Hiring Plan
Designing Recruiting and Selection Activities
Recruiting and Selection Metrics
Retaining the Right People
The Changing Psychological Contract between Employers and Employees
Employee Retention and Voluntary Turnover
Why People Leave Organizations
Retention Strategies
Work Environment That Supports Work-Life Balance
Strategic Staffing Metrics for Retention
Developing Employees and Leaders
Why Organizations Train and Develop Employees
Approaching Training and Development Strategically
Organizational Analyses
Job Analyses
Employee Analyses
Designing Training and Development Programs
Evaluating Training and Development Programs
Career and Leadership Development
Safeguarding Knowledge
Strategic Workplace Learning Metrics
Managing Employee Performance
The Performance Management Framework
Goals of the Performance Appraisal and Feedback System
Designing a Strategic Performance Appraisal and Feedback System
Individual Learning
Organizational Learning
Strategic Implementation Issues
Strategic Performance Management Metrics
Rewarding Employee Performance
Pay Systems
The Changing Architecture of Pay Systems: Broad Banding
Designing a Strategic Reward System
Orientation to Market
Pay Structure and Delivery
Rewards and Recognition
Strategic Pay and Recognition Metrics
Strategic Human Capital Measurement: Analytics and Intelligence
Human Capital Measurement
Human Capital Metrics-The Beginning
Benchmarking
Human Capital Scorecards/Dashboards
Human Capital Analytics
Building Human Capital Intelligence-The Future
Implementation Challenges
Human Capital Intelligence Framework
Conclusion
New Directions for Human Capital Management
Building Strategic Value from Core Human Capital Activities
Turning Information into Intelligence through Action
Leveraging Technology
The Expanding Role of Human Capital Professionals
Changing Organization Structures: The Emergence of Shared Services
Conclusion
References
Index