Healthcare Operations Management

Name: Healthcare Operations Management
Price: 38.84 USD
Availability: InStock
ISBN: 9781567932881

ISBN-10: 1567932886

ISBN-13: 9781567932881

Edition: 2008

Authors: Daniel B. McLaughlin, Julie M. Hays

List price: $101.00

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Book details

List price: $101.00
Copyright year: 2008
Publisher: Health Administration Press
Publication date: 4/1/2008
Binding: Hardcover
Size: 7.25" wide x 10.00" long x 1.00" tall
Weight: 2.090
Language: English



Introduction to Healthcare Operations


The Challenge and the Opportunity


History of Performance Improvement


Evidence-Based Medicine and Pay-for-Performance


Setting Goals and Executing Strategy


Strategy and the Balanced Scorecard


Project Management


Performance Improvement Tools, Techniques, and Programs


Tools for Problem Solving and Decision Making


Using Data and Statistical Tools for Operations Improvement


Quality Management: Focus on Six Sigma


The Lean Enterprise


Simulation


Applications to Contemporary Healthcare Operations Issues


Process Improvement and Patient Flow


Scheduling and Capacity Management


Supply Chain Management


Putting It All Together for Operational Excellence


Holding the Gains


Index