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Healthcare Operations Management

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ISBN-10: 1567932886

ISBN-13: 9781567932881

Edition: 2008

Authors: Daniel B. McLaughlin, Julie M. Hays

List price: $101.00
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Book details

List price: $101.00
Copyright year: 2008
Publisher: Health Administration Press
Publication date: 4/1/2008
Binding: Hardcover
Size: 7.25" wide x 10.00" long x 1.00" tall
Weight: 2.090
Language: English

Introduction to Healthcare Operations
The Challenge and the Opportunity
History of Performance Improvement
Evidence-Based Medicine and Pay-for-Performance
Setting Goals and Executing Strategy
Strategy and the Balanced Scorecard
Project Management
Performance Improvement Tools, Techniques, and Programs
Tools for Problem Solving and Decision Making
Using Data and Statistical Tools for Operations Improvement
Quality Management: Focus on Six Sigma
The Lean Enterprise
Applications to Contemporary Healthcare Operations Issues
Process Improvement and Patient Flow
Scheduling and Capacity Management
Supply Chain Management
Putting It All Together for Operational Excellence
Holding the Gains