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Consulting on the Inside An Internal Consultant's Guide to Living and Working Inside Organzizations

ISBN-10: 1562867458

ISBN-13: 9781562867454

Edition: 2nd 2011

Authors: Beverly Scott, B. Kim Barnes

List price: $42.95
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Book details

List price: $42.95
Edition: 2nd
Copyright year: 2011
Publisher: American Society for Training & Development
Publication date: 3/16/2011
Binding: Paperback
Pages: 320
Size: 7.00" wide x 10.00" long x 0.75" tall
Weight: 1.430
Language: English

Preface
The Life of the Internal Consultant
Living as an Internal Consultant
Identifying and Creating Your Role
Building Your Practice
Overcoming Challenges and Roadblocks
The Consulting Process
Contact
Agreement
Information and Assessment
Feedback
Alignment and Change Targets and Transition Strategies
Implementation
Evaluation and Learning
Interpersonal Skills for the Internal Consultant
Communication and Influence Skills
Problem-Solving and Negotiation Skills
Facilitation and Coaching Skills
Messages for Success
Trends
Consulting Mastery
A Readiness Checklist
Sample Agreement Memoranda and Agreement form
Organization Development Contract
The Courtesy Feedback Meeting and Group Feedback Meeting
A Portrait of ABC Incorporated
Survey-Feedback Flowchart
Survey-Feedback Meeting Agendas
Human Resources Transition Team Charter
A Vision Process
Cross-Functional Team Goal / Role Clarification Process
Conflict Management Model for Teams
Role-Clarification Meeting
New Manager Assimilation Process
Grounding and Centering
References
About the Authors
Index