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Salon Client Care How to Maximize Your Potential for Success

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ISBN-10: 1562533495

ISBN-13: 9781562533496

Edition: 1999

Authors: J. Elaine Spear

List price: $57.95
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This new book is a comprehensive guide to customer service and client care for the salon industry. Readers learn how to build and retain a strong customer base, communicate effectively with clients, and generate an ideal salon ambiance. Complete with statistics, tips on computer software for salon use, and suggestions for staff maintenance, this resource contains all of the essential information on how to operate a successful salon. Just some of what you will learn includes: -How to store and access key information about your clients -How to build your client base and keep them coming back -How to select the most valuable, easy-to-use software programs for salon marketing -How to smoothly…    
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Book details

List price: $57.95
Copyright year: 1999
Publisher: Delmar Cengage Learning
Publication date: 1/27/1999
Binding: Paperback
Pages: 145
Size: 8.75" wide x 11.00" long x 0.25" tall
Weight: 1.034
Language: English

Abel Schmuck is an ordinary person living an ordinary life. His house is very ordinary and he does a number of very ordinary jobs—but he likes to be ordinary. Otherwise, the family of Schmucks would classify him as an outcast.

Modernizing Your Approach
Creating a Baseline for Care
The Groundwork
Outlining a Plan
Enactment of Change
Creating a Contemporary Front Desk
Rewarding Your Clientele
Acts of Pleasure
The Art of Retrieval