| |
| |
| Preface | |
| |
| |
| |
| Introduction and Fundamentals | |
| |
| |
| |
| The Management of Networked Systems: Task Definition | |
| |
| |
| |
| Fundamental Structures of Networked Systems | |
| |
| |
| |
| Terminology | |
| |
| |
| |
| Communication Architectures | |
| |
| |
| |
| Architectures for Distributed Systems | |
| |
| |
| |
| Communication Network Resources | |
| |
| |
| |
| Resources of Distributed Systems | |
| |
| |
| |
| Chapter Summary | |
| |
| |
| |
| Requirements of the Management of Networked Systems | |
| |
| |
| |
| Management Scenarios | |
| |
| |
| |
| Management Functions | |
| |
| |
| |
| Organizational Aspects of Management | |
| |
| |
| |
| Time Aspects of Management | |
| |
| |
| |
| Chapter Summary | |
| |
| |
| |
| Management Architectures | |
| |
| |
| |
| Management Architectures and Their Submodels | |
| |
| |
| |
| Architectures as the Prerequisite for Open Platforms | |
| |
| |
| |
| Information Model | |
| |
| |
| |
| Organizational Model | |
| |
| |
| |
| Communication Model | |
| |
| |
| |
| Functional Model | |
| |
| |
| |
| Chapter Summary | |
| |
| |
| |
| OSI Management and TMN | |
| |
| |
| |
| Overview | |
| |
| |
| |
| OSI Information Model | |
| |
| |
| |
| OSI Organizational Model | |
| |
| |
| |
| OSI Communication Model | |
| |
| |
| |
| OSI Functional Model | |
| |
| |
| |
| Telecommunications Management Network (TMN) | |
| |
| |
| |
| Chapter Summary | |
| |
| |
| |
| Internet Management | |
| |
| |
| |
| Overview | |
| |
| |
| |
| Internet Information Model (SMI and MIB) | |
| |
| |
| |
| Internet Communication Model (SNMP) | |
| |
| |
| |
| Remote Monitoring MIBs | |
| |
| |
| |
| SNMP Version 3 and Other Developments | |
| |
| |
| |
| Chapter Summary | |
| |
| |
| |
| CORBA as a Management Architecture | |
| |
| |
| |
| Object Management Architecture | |
| |
| |
| |
| Object Model and Interface Definition Language | |
| |
| |
| |
| Object Request Brokers and Inter-ORB Protocols | |
| |
| |
| |
| Organizational Model | |
| |
| |
| |
| CORBAservices | |
| |
| |
| |
| CORBAfacilities and Systems Management Facilities | |
| |
| |
| |
| Domain Interfaces | |
| |
| |
| |
| Extensions in CORBA 3.0 | |
| |
| |
| |
| Chapter Summary | |
| |
| |
| |
| DMTF Desktop Management Interface | |
| |
| |
| |
| Architectural and Organizational Model | |
| |
| |
| |
| Information Model | |
| |
| |
| |
| Communication Model | |
| |
| |
| |
| Functional Model | |
| |
| |
| |
| Chapter Summary | |
| |
| |
| |
| Web-Based Management Architectures | |
| |
| |
| |
| Motivation and Objectives | |
| |
| |
| |
| Java Management API | |
| |
| |
| |
| Web-Based Enterprise Management | |
| |
| |
| |
| Agent Technology | |
| |
| |
| |
| Chapter Summary | |
| |
| |
| |
| Gateways between Management Architectures | |
| |
| |
| |
| Different Types of Architectural Gateways | |
| |
| |
| |
| Management Gateways | |
| |
| |
| |
| ISO/CCITT and Internet Management Coexistence (IIMC) | |
| |
| |
| |
| Joint Inter-Domain Management (JIDM) | |
| |
| |
| |
| Chapter Summary | |
| |
| |
| |
| Management Tools and Techniques | |
| |
| |
| |
| Classification of Management Tools | |
| |
| |
| |
| Criteria for the Classification of Management Tools | |
| |
| |
| |
| A General Classification Scheme | |
| |
| |
| |
| Forms of Integration | |
| |
| |
| |
| Stand-Alone Test and Monitoring Tools | |
| |
| |
| |
| Test Devices and Interface Testers | |
| |
| |
| |
| Protocol Analyzers | |
| |
| |
| |
| Tools from the Internet Environment | |
| |
| |
| |
| Management Platforms | |
| |
| |
| |
| Platform Architectures | |
| |
| |
| |
| Basic Applications | |
| |
| |
| |
| Management Applications | |
| |
| |
| |
| Selection Criteria | |
| |
| |
| |
| Chapter Summary | |
| |
| |
| |
| Integrating Tools | |
| |
| |
| |
| Enterprise Management Systems | |
| |
| |
| |
| Trouble Ticket Systems | |
| |
| |
| |
| Documentation Systems | |
| |
| |
| |
| Chapter Summary | |
| |
| |
| |
| Development Tools | |
| |
| |
| |
| MIB Tools | |
| |
| |
| |
| Tools for Developing Agents | |
| |
| |
| |
| Development Environments for Management Applications | |
| |
| |
| |
| Tools for Designing User Interfaces | |
| |
| |
| |
| Chapter Summary | |
| |
| |
| |
| Selected Solutions and Tools for Network and Systems Management | |
| |
| |
| |
| Network and Component Management | |
| |
| |
| |
| Systems and Software Management | |
| |
| |
| |
| Chapter Summary | |
| |
| |
| |
| Operational Implementation | |
| |
| |
| |
| Introduction to the Operation of Networked Systems | |
| |
| |
| |
| Services Offered by Providers of Networked Systems | |
| |
| |
| |
| Current Approaches to Structuring the Operation of Networked Systems | |
| |
| |
| |
| Interfaces and Tasks of a Provider Organization | |
| |
| |
| |
| Existing Work on Structuring Operations | |
| |
| |
| |
| Introduction of a Process Model for Describing the Operation of Networked Systems | |
| |
| |
| |
| Use of Management Tools in Operation | |
| |
| |
| |
| Types of Process-Oriented Management Means for the Operation of Networked Systems | |
| |
| |
| |
| Pragmatic Procedure for the Determination of Provider-Oriented Tool Functions | |
| |
| |
| |
| Routine Management | |
| |
| |
| |
| Problem Management | |
| |
| |
| |
| Change Management | |
| |
| |
| |
| Provider-Accepted Tool for Change Management | |
| |
| |
| |
| Quality Monitoring and Assurance of Operations | |
| |
| |
| |
| Content and Processes of the Quality Layer | |
| |
| |
| |
| Operational Quality Monitoring and Assurance (QMA) | |
| |
| |
| |
| Case Study: Analysis of Security Data | |
| |
| |
| |
| Future of Assistants for the Coordination of Operational Processes | |
| |
| |
| |
| Two Examples of Provider-Oriented Management Products | |
| |
| |
| |
| Tivoli Management Environment | |
| |
| |
| |
| Mansys ExpertDesk | |
| |
| |
| |
| The Outlook | |
| |
| |
| |
| Future Requirements and Solutions for IT Management | |
| |
| |
| |
| New Applications and Requirements | |
| |
| |
| |
| New Concepts and Trends in Management | |
| |
| |
| |
| Management Architectures and Information Models | |
| |
| |
| |
| Positioning of Management Architectures | |
| |
| |
| |
| Management Information Models | |
| |
| |
| |
| Software Development Processes and Implementation Languages | |
| |
| |
| |
| Architectural Gateways | |
| |
| |
| |
| Management: Driving Force or Impediment? | |
| |
| |
| Bibliography | |
| |
| |
| Abbreviations | |
| |
| |
| Index | |
| |
| |
| About the Authors | |