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Customer Service The Kingpin of Business Success in Africa

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ISBN-10: 1493138286

ISBN-13: 9781493138289

Edition: 2013

Authors: Emmanuel Danstan Chinunda

List price: $22.38
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Description:

Customer Service: The Kingpin of Business Success in Africa is a must read as it communicates how the power of customer service can revolutionise business on the African continent. The book uses proverbs and wise sayings to captivate the reader into action. The book captures both the African and Western experience to position the reader as a global player in the world of customer service. The book is a change agent and provides a platform how customer service can transform the African continent. The uniqueness of the book is that it uses both Western and African proverbs to help the reader to gain insight into the African culture. It stresses, motivates and inspires the reader to bring…    
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Book details

List price: $22.38
Copyright year: 2013
Publisher: Xlibris Corporation LLC
Binding: Paperback
Pages: 198
Size: 6.00" wide x 9.00" long x 0.45" tall
Weight: 0.660
Language: English