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Philippines Call Centre Outsourcing

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ISBN-10: 1489544763

ISBN-13: 9781489544766

Edition: N/A

Authors: Rob O'Malley

List price: $7.99
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Description:

This book examines the call centre outsourcing industry in detail from its inception to its future. The industry has created 100s of 1000s of job for Filipinos but it has not been without its critics and many challenges remain. This book addresses these issues with practical guidance for outsourced vendors and their clients on how to deal with them.
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Book details

List price: $7.99
Publisher: CreateSpace Independent Publishing Platform
Publication date: 5/25/2013
Binding: Paperback
Pages: 110
Size: 6.00" wide x 9.00" long x 0.25" tall
Weight: 0.484
Language: English