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| Preface for Instructors | |
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| Introduction for Students | |
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| Graphics: Selecting and Presenting Data | |
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| The Situation | |
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| Sample APR Calculations for a Women's Golf Team | |
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| The Challenge | |
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| Your Job | |
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| When You're Finished | |
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| Evaluate the Effectiveness of Graphics | |
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| Line Graph of Academic Achievement Trends | |
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| Bar Graph of Academic Achievement for All Women's Sports | |
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| Assess and Improve Communication Strategies | |
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| APR Statistics for Women's Sports, 2009-2010 | |
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| APR Statistics for Men's Sports, 2009-2010 | |
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| APR Snapshot | |
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| Create Effective Graphics and Speaker's Notes | |
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| Average Multi-year APR Scores, 2009-2010 | |
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| Write a Press Release, and Integrate Text and Graphics | |
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| Press Release Outline | |
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| E-mail with Information for Presentation Handout | |
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| Definitions and Descriptions: Helping Your Readers Understand | |
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| The Situation | |
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| Bayside's Community Garden | |
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| Model Parenthetical and Sentence Definitions | |
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| The Challenge | |
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| Your Job | |
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| When You're Finished | |
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| Analyze Parenthetical and Sentence Definitions | |
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| Parenthetical Definitions | |
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| Sentence Definitions | |
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| Evaluate and Revise Descriptions | |
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| Object Description of Beneficial Insects | |
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| Mechanism Description of Garden Tiller | |
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| Process Description of Erosion Control | |
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| Object Description of USDA Plant Hardiness Zone 8b | |
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| Clarify Definitions with Graphics | |
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| Write Definitions | |
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| E-mail with Gardening Terms to Be Defined | |
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| Correspondence: Considering Your Reader's Point of View | |
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| The Situation | |
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| Axel Geirsson | |
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| The Challenge | |
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| Your Job | |
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| When You're Finished | |
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| Evaluate and Revise an Internal Memo | |
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| Memo on H<sub>2</sub>O Pro-TechT Features | |
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| Evaluate and Revise a Response to a Customer | |
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| Customer Claim Letter | |
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| Response to Customer Claim Letter | |
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| Respond to Customer Claims | |
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| Customer Claim E-mail 1 | |
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| Customer Claim E-mail 2 | |
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| Write Microblogs and a Blog Post | |
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| Microblog Posts Critical of Company | |
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| Blog Post Critical of Company | |
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| Proposals: Seeing Proposals through Reviewers' Eyes | |
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| The Situation | |
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| Sample Funded Proposal | |
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| The Challenge | |
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| Your Job | |
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| When You're Finished | |
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| Evaluate Proposals | |
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| Skyview Coalition Proposal | |
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| Gameday Brigade Proposal | |
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| Teen Initiative Plan Proposal | |
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| Defensive Driving Course Proposal | |
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| Reflect on the Review Process | |
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| Respond to Proposals | |
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| Write a Proposal | |
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| Reports: Learning to Write in an Organization | |
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| E-mail with Notes on Bicycle Helmet Program | |
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| Reports: Learning to Write in an Organization | |
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| The Situation | |
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| The Challenge | |
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| Cover of the EIA's Web Editorial Style Guide | |
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| Your Job | |
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| When You're Finished | |
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| Learn about an Organization's Reports | |
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| "About EIA" Page of the EIA Web Site | |
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| "Mission and Overview" Page of the EIA Web Site | |
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| "EIA Offices" Page of the EIA Web Site | |
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| Preface from International Energy Outlook2010 | |
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| Compare and Evaluate Report Designs | |
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| Web Page of Most Recent International Energy Outlook Report | |
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| Web Page of Archived International Energy Outlook 2010 | |
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| Highlights Page from Printed Version of Archived International Energy Outlook 2010 | |
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| Task3 Learn about Appropriate Report Content | |
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| Page from Greenhouse Emissions Report | |
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| Excerpt on Energy-Related Carbon Dioxide Emissions from Greenhouse Emissions Report | |
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| Excerpt on Residential-Sector Carbon Dioxide Emissions from Greenhouse Emissions Report | |
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| Use an Organization's Style Guide | |
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| E-mail Query on How to Develop a Preface | |
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| E-mail Query on How to Format a Table | |
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| Instructions: Guiding Readers in Performing a Task | |
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| The Situation | |
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| Engineer's Sketch of ECG Lead II Waveform Display | |
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| The Challenge | |
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| Your Job | |
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| When You're Finished | |
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| Plan an Interview with a Subject-Matter Expert | |
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| E-mail Requesting Information on the Priti4.3 Monitor | |
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| Evaluate Instructions | |
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| Engineer's Sketch of Monitor User Interface | |
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| Basic Instructions for Operating Priti5 Monitor | |
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| Write Instructions | |
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| Notes for Operating Priti5 Monitor | |
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| Develop an Online Training Module | |
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| Presentation Graphics: Highlighting Important Information | |
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| The Situation | |
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| Sample E-mail Announcing Open Enrollment Meeting | |
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| The Challenge | |
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| Your Job | |
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| When You're Finished | |
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| Design Presentation Slides | |
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| Opening Slide for Presentation | |
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| Presentation Slide with Agenda | |
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| Presentation Slide on the Paper Application | |
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| Present Information Visually | |
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| Presentation Slide with Pie Chart | |
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| Presentation Slide on Survey Results | |
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| Presentation Slide on Benefits | |
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| Create an Online Presentation | |
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| Presentation Notes | |
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| Prepare a Handout | |
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| E-mail with Information for Presentation Handout | |