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| List of Figures | |
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| CSR Newsletters | |
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| Glossary of Terms | |
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| CSR Terms | |
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| Strategy Terms | |
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| Foreword | |
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| Preface: Why CSR Matters | |
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| Plan of the Book | |
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| Acknowledgements | |
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| Notes and References | |
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| Strategic Corporate Social Responsibility | |
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| What is CSR? | |
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| Corporate Social Responsibility | |
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| Strategy and CSR | |
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| The Evolution of CSR | |
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| Culture and Context | |
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| Foundations of CSR | |
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| An Ethical Argument for CSR | |
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| A Moral Argument for CSR | |
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| A Rational Argument for CSR | |
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| An Economic Argument for CSR | |
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| Five Driving Forces of CSR | |
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| Affluence | |
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| Sustainability | |
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| Globalization | |
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| Media | |
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| Brands | |
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| Next Steps | |
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| Questions for Discussion and Review | |
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| Notes and References | |
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| Strategy + CSR: A Stakeholder Perspective | |
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| What is Strategy? | |
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| Competing Strategy Perspectives | |
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| The Resources Perspective | |
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| Limitations of the Resources Perspective | |
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| The Industry Perspective | |
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| Limitations of the Industry Perspective | |
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| A Stakeholder Perspective | |
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| Prioritizing Stakeholders | |
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| The Integration of Strategy and CSR | |
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| Combining the Resources and Industry Perspectives | |
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| Integrating CSR | |
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| Strategic CSR | |
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| CSR Perspective | |
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| Core Operations | |
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| Stakeholder Perspective | |
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| Medium to Long Term | |
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| Next Steps | |
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| Questions for Discussion and Review | |
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| Notes and References | |
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| CSR: Whose Responsibility? | |
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| CSR: A Corporate Responsibility? | |
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| Milton Friedman vs. Charles Handy | |
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| CSR: A Stakeholder Responsibility? | |
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| Caring Stakeholders | |
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| Proactive Stakeholders | |
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| Transparent Stakeholders | |
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| The Walmart Paradox | |
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| Is Walmart Good for Society? | |
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| Prices | |
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| Suppliers | |
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| Jobs | |
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| Competitors | |
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| Quality and Variety | |
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| Walmart Is No. 1… Today | |
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| Walmart and Sustainability | |
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| Walmart and Greenwash | |
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| So, Whose Responsibility is CSR? | |
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| Next Steps e | |
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| Questions for Discussion and Review | |
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| Notes and References | |
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| CSR as a Strategic Filter | |
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| CSR + A Strategic Lens | |
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| The CSR Filter | |
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| Structure | |
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| Competencies | |
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| Strategy | |
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| CSR Filter | |
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| Environment | |
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| The Five Driving Forces of CSR | |
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| Affluence | |
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| Sustainability | |
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| Globalization | |
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| Media | |
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| Brands | |
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| The Market for CSR | |
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| CSR Price Premium | |
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| CSR Market Abuse | |
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| Strategic CSR | |
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| Next Steps | |
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| Questions for Discussion and Review | |
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| Notes and References | |
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| Implementing CSR | |
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| The CSR Threshold | |
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| Variation Among Companies | |
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| Variation Among Industries | |
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| Variation Among Cultures | |
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| CSR-Integral to the Firm | |
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| Implementation: Short to Medium Term | |
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| Executive Investment | |
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| CSR Officer | |
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| CSR Vision | |
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| Performance Metrics | |
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| Integrated Reporting | |
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| Ethics Code and Training | |
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| Ethics Helpline | |
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| Organizational Design | |
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| Implementation: Medium to Long Term | |
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| Stakeholder Involvement | |
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| Manage the Message | |
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| Corporate Governance | |
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| Activism and Advocacy | |
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| Implementation: Embedding CSR | |
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| Strategic Planning | |
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| Firm Action | |
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| Conscious Capitalism | |
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| Values-based Business | |
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| Next Steps | |
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| Questions for Discussion and Review | |
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| Notes and References | |
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| CSR: Issues and Case-studies | |
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| Organizational Issues and Case-studies | |
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| Corporate Governance | |
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| Case Study: Split CEO/Chair | |
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| Corporate Rights | |
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| Case Study: Citizens United | |
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| Employees | |
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| Case Study: John Lewis Partnership | |
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| Executive Pay | |
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| Case Study: Stock Options | |
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| Investor Activism | |
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| Case Study: Social Impact Bonds | |
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| Social Entrepreneurship | |
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| Case Study: The Body Shop | |
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| Wages | |
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| Case Study: McDonald's | |
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| Notes and References | |
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| Economic Issues and Case-studies | |
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| Corruption | |
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| Case Study: FCPA | |
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| Ethical Consumption | |
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| Case Study: Conflict Minerals | |
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| Ethical Sourcing | |
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| Case Study: Starbucks | |
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| Financial Crisis | |
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| Case Study: Countrywide | |
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| Microfinance | |
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| Case Study: Grameen Bank | |
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| Profit ' | |
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| Case Study: Unilever | |
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| Supply Chain | |
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| Case Study: Foxconn | |
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| Notes and References | |
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| Societal Issues and Case-studies | |
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| Accountability | |
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| Case Study: Lifecycle Pricing | |
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| Compliance | |
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| Case Study: Nudge | |
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| Corporate Responsibilities | |
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| Case Study: Benefit Corporations | |
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| Media | |
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| Case Study: CNBC | |
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| Religion | |
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| Case Study: Islamic Finance | |
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| Sustainability | |
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| Case Study: e-Waste | |
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| Values | |
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| Case Study: Ben & Jerrys | |
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| Notes and References | |
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| Company Index | |
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| Subject Index | |
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| About the Authors | |