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| Case Histories and Profiles | |
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| List of Figures | |
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| Foreword | |
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| Preface | |
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| Acknowledgments | |
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| About the Author | |
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| Tools and Techniques | |
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| Challenges and Checklist | |
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| Time as an Ally | |
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| Checklist: To Help in Navigating the Chapters | |
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| Endnotes | |
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| Agency Organization: Cold Case Units | |
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| Miami-Dade Police Department's Cold Case Squad | |
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| Metropolitan Police Department's Cold Case Squad | |
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| Additional Cold Case Squads and Units | |
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| Current Practices and Good Investigators | |
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| Summary | |
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| Endnotes | |
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| TLO: The Latest Online Investigative System | |
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| TLO's Beginnings | |
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| TLOxp User Tips | |
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| Summary | |
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| Endnotes | |
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| Additional Options for People Searches | |
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| Google | |
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| Some Additional, and Helpful, People Search Options | |
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| Social Security Death Index | |
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| Ancestry.com | |
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| Fee-Based Law Enforcement Websites | |
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| Summary | |
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| Endnotes | |
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| Dealing with Databases | |
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| Databases | |
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| Summary | |
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| Endnotes | |
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| Missing, Murdered, and Unidentified | |
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| NameUs: Connecting the Missing and Unidentified | |
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| NamUs: An Investigative Tool | |
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| Special Circumstances | |
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| Summary | |
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| Endnotes | |
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| Entering and Searching in the NamUs System | |
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| NamUs-MP: Creating a Missing Persons Case | |
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| NamUs-UP: Creating an Unidentified Persons Case | |
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| Summary | |
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| Endnotes | |
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| PKU Cards Retain Overlooked DNA | |
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| PKU/Guthrie Card Information, by State | |
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| Summary | |
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| Endnotes | |
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| The Plight of the Missing and Unknown | |
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| One Scenario: The Missing Person is Presumed Dead | |
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| Prosecuting No-Body Homicides | |
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| Other Scenarios: Cold Missing Persons Cases | |
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| The Unidentified Remains of John and Jane Does | |
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| Summary | |
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| Endnotes | |
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| Resources for Expanded Research | |
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| Historical and Geographical Context | |
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| Gaining Historical and Geographical Perspectives | |
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| Summary | |
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| Endnotes | |
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| Newspaper Research: Online and Off | |
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| How Newspaper Research Can Help | |
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| Newspaper Research Options | |
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| Understanding Obituaries | |
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| Summary | |
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| Endnotes | |
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| Published and Public Records | |
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| Federal Public Records | |
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| State Public Records | |
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| Local Public Records | |
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| Published Local Records | |
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| Public Records can be Missing | |
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| Public Records can be Inaccurate | |
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| Recorded Document Offices | |
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| Summary | |
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| Endnotes | |
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| Volunteers: How they can Help | |
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| Volunteers in Cold Case Research | |
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| Specialized and Independent Volunteers | |
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| Summary | |
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| Endnotes | |
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| Contact with Co-Victims | |
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| Co-Victims and Law Enforcement | |
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| Co-Victim Resources (A Sampling of Some Volunteer and Nonprofit Organizations) | |
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| Victim Rights Act: Colorado as an Example | |
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| Need for Kindness | |
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| Summary | |
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| Endnotes | |
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| Review Teams and the Media | |
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| Cold Case Review Teams and Information-Sharing Resources | |
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| Cold Case Review Teams: A Sampling | |
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| Information-Sharing Resources: A Sampling | |
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| Cold Case Review Teams | |
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| Information-Sharing Resources | |
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| Summary | |
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| Endnotes | |
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| Taking Advantage of the Media | |
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| Print and Broadcast Media (Augmented with Websites) | |
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| Web-Based Media: Agency use of Cold Case Websites and Social Media | |
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| Summary | |
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| Endnotes | |
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| Conclusion | |
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| Tools and Techniques | |
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| Missing, Murdered, and Unidentified | |
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| Resources for Expanded Research | |
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| Review Teams and the Media | |
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| Endnotes | |
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| Selected References | |
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| Books | |
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| Documents and Reports | |
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| Interviews | |
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| Magazine and Journal Articles | |
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| Newspaper Articles and Radio and Television Broadcasts | |
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| Websites | |
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| Index | |