Front Office Management for the Veterinary Team

Name: Front Office Management for the Veterinary Team
Availability: OutOfStock
ISBN: 9781437704464

ISBN-10: 1437704468

ISBN-13: 9781437704464

Edition: 2011

Authors: Heather Prendergast

List price: $74.95

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Description:

Prendergast's Front Office Management for the Veterinary Team is a complete training manual for management of the veterinary office that details step-by-step instructions for performing essential front office skills. This text is designed to serve as a procedures manual for veterinarians, technicians, and staff, focusing specifically on the day-to-day duties of the veterinary team. With increasing expectations of quality care and technology, a team member's knowledge and responsibilities are growing at an exponential rate. Resources on the EVOLVE website reinforce front office tasks and allow you to practice until you master a skill.Interactive working forms give you experience completing…

Book details

List price: $74.95
Copyright year: 2011
Publisher: Elsevier - Health Sciences Division
Publication date: 5/19/2010
Binding: Paperback
Pages: 488
Size: 8.25" wide x 10.50" long x 0.75" tall
Weight: 2.2
Language: English




Veterinary Practice as a Business



Veterinary Healthcare Team Members



Reception Team



Team Management



Veterinary Ethics and Legal Issues



Human Resources



Stress and Burnout



Practice Design



Technology in the Office



Outside Diagnostic Laboratory Services



Marketing



Communication Management



Client Communications



Interacting with a Grieving Client



Veterinary Practice Systems



Appointment and Appointment Management Systems



Medical Records and Medical Record Management



Inventory and Inventory Management



Controlled Substances



Logs



Accounts Receivable



Pet Health Insurance



Preparing and Maintaining a Budget



Occupational Hazards and Safety Issues



Security



Clinical Assisting in the Veterinary Practice



Clinical Assisting



Calculations and Conversions



Professional Development