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Welcome to Medical Office Practice! | |
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Getting Started: Administrative Functions | |
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Introduction to HIPAA and Signing a Confidentiality Statement | |
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Written Communication--Revising Patient Information Brochure | |
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Blocking the Schedule Using MOSS | |
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Administrative Functions--Filing Procedures | |
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Administrative Functions and Managed Care/Insurance--Preparing Patient Files | |
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Administrative Functions--Scheduling Patient Appointments | |
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Administrative Functions--Patient Registration | |
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Legal Implications--Request for Release of Medical Information | |
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Concepts of Effective Communication--Transcription: SOAP Notes | |
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Concepts of Effective Communication--Telephone Messages | |
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Looking Up a Patient Appointment, Creating Daily Appointment Patient List; Making New Patient Reminder Calls | |
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Concepts of Effective Communication and Ethical Considerations--Patient Scenarios | |
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Administrative Functions--Scheduling Special Procedures (Mammogram) | |
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Concepts of Effective Communication--Oncology Consult | |
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Concepts of Effective Communication--Making a Referral to a Specialist | |
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Administrative Functions--Researching Drug Information | |
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Creating a Travel Itinerary | |
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Administrative Functions--Blocking the Physician's Schedule | |
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Concepts of Effective Communication--Oncology Consult | |
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Concepts of Effective Communication--Completing Finished Copy from Rough Draft | |
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Legal Implications--Preparing Occupational Exposure Incident Report | |
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Office Administration--Ordering Office Supplies and Preparing a Purchase Order | |
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Administrative Functions--Manual Appointment Scheduling | |
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Basic Practice Finances--Posting Entries on a Day Sheet | |
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Basic Practice Finances--Computerized Procedure Posting | |
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Basic Practice Finances--Computerized Payment Posting | |
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Employee Payroll--Completing Work Record, Preparing and Proving Totals on Payroll Register | |
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Protective Practices--Material Safety Data Sheets (MSDS) | |
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Basic Practice Finances--Posting Adjustments, Collection Agency Payments, and Processing Refunds | |
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Managed Care/Insurance--Processing Insurance Claims | |
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Procedural and Diagnostic Coding | |
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Protective Practices--Identifying Community Resources | |
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Concepts of Effective Communication--Scheduling Admission to a Hospital; Preparing Patient for Procedure | |
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Administrative Functions--Proofreading and Preparing Final Copies from Draft Copies | |
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Legal Implications--Creating or Updating Resume and Preparing for Job Interview | |
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Reference Materials | |
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Job Reference Table | |
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Using Medical Office Simulation Software (MOSS) | |
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Forms | |
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Glossary of Medical Terms | |