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Why New Systems Fail An Insider's Guide to Successful IT Projects

ISBN-10: 1435456440

ISBN-13: 9781435456440

Edition: 2011

Authors: Phil Simon

List price: $24.99
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Book details

List price: $24.99
Copyright year: 2011
Publisher: Course Technology
Publication date: 2/23/2010
Binding: Paperback
Pages: 320
Size: 5.75" wide x 8.75" long x 0.75" tall
Weight: 1.320
Language: English

Glossary of Commonly Used Terms
Preface
Foreword
Introduction
Deciding to Take the Plunge
Why Organizations Maintain Legacy Systems
Why Organizations Implement New Systems
The Replacement System
System Selection
The Sounds of Salesmen
Business Processes
Support for the New System
Selecting Consultants
The System Implementation
Implementation Strategies and Phases
The Group Responsibility Matrix
Setup Issues
Testing Issues
People Issues, Roles, and Responsibilities
Reports and Interfaces
Documentation Issues
The Brave New World of Production Life
Ongoing System Maintenance
Operational Changes and Risks
Maximizing the Chance of Success
Mid-Implementation Corrective Mechanisms
Audits
Contingency Planning
Employee- and Consultant-Based Strategies
Intelligent Expansion
Conclusion