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| Preface | |
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| Introduction | |
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| Stress in Organizations | |
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| What is Stress? | |
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| The Stress Concept: A Historical View | |
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| Stress in Organizations | |
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| The Power of Prevention | |
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| Preventive Stress Management in Organizations | |
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| Stress: Challenge, Threat, or Hindrance? | |
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| Organizational Demands, Risks, and Protective Factors | |
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| Physical Environment | |
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| Technology-Crosscutting Effects | |
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| Functional Environment-The Content of Work | |
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| Contextual Environment-Organizational Culture and Relationships at Work | |
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| Individual Differences in the Stress Response | |
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| Cognitive Appraisal | |
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| Types and Levels of Stress | |
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| Individual Differences in the Stress Process | |
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| Individual Consequences of Stress | |
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| Behavioral Distress | |
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| Psychological Distress | |
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| Medical Distress | |
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| Eustress, Hope, and Optimism | |
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| Organizational Consequences of Stress | |
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| Organizational Health | |
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| Costs of Organizational Distress | |
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| Positive Paths to Psychological Health and Eustress in Organizations | |
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| Stress Measurement, Assessment, and Surveillance | |
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| Clearly Articulate a Vision | |
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| Select an Assessment Strategy, Measures, and Techniques | |
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| Establish a Baseline | |
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| Individualized Assessment | |
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| Preventive Stress Management: Principles, Theory, and Practice | |
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| Guiding Principles of Preventive Stress Management | |
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| The Theory of Preventive Stress Management | |
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| The Practice of Preventive Stress Management | |
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| Organizational Prevention: Protecting People | |
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| Organizational Health Center | |
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| Job Redesign | |
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| Career Development | |
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| Ergonomic Office Design | |
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| Work-Life Programs | |
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| Organizational Prevention: Nurturing Relationships | |
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| Resonant Leadership | |
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| Goal Setting | |
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| Social Support | |
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| Teamwork | |
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| Diversity Programs | |
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| Primary Prevention for Individuals: Managing and Coping With Stressors | |
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| Managing Personal Perceptions of Stress | |
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| Managing the Personal Work Environment | |
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| Managing Lifestyle | |
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| Secondary Prevention for Individuals: Modifying Responses to Inevitable Demands | |
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| Relaxation Training | |
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| Spirituality and Faith | |
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| Emotional Outlets | |
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| Physical Fitness | |
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| Nutrition | |
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| Tertiary Prevention for Individuals: Healing the Wounds | |
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| Emotional Health in the Workplace | |
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| Psychological Interventions | |
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| Health Care | |
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| Traumatic Workplace Events | |
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| Creating a Personal Preventive Stress Management Plan | |
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| Preventive Stress Management: Challenge and Opportunity | |
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| A Proactive Agenda for Preventive Stress Management | |
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| Looking Within: Be the Leader | |
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| References | |
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| Index | |
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| About the Authors | |