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Problem Solving for Teams Make Consensus More Achievable

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ISBN-10: 142601953X

ISBN-13: 9781426019531

Edition: 3rd 2010

Authors: Sandy Pokras, Axzo Press

List price: $14.95
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Working together. Sharing responsibility. Depending on each other. These are probably things your team does well already. Now you can add solving problems to the list. Whether it's a work group, ad hoc committee or management team, it can be difficult for people to make decisions together. The key is unifying everyone around a common mission and leveraging individual strengths to achieve it.
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Book details

List price: $14.95
Edition: 3rd
Copyright year: 2010
Publisher: Thomson NETg
Publication date: 11/16/2010
Binding: Paperback
Pages: 136
Size: 8.00" wide x 10.50" long x 0.50" tall
Weight: 0.682
Language: English

Problem Solving and Decision Making Overview
Problem Solving and Decision Making Benefits
Team Learning Objectives
What Is a Problem, Anyway?
Problem Characteristics
Consumer Tech Case Problem
Problem-Solving Methodology
Problem-Solving/Decision-Making Outline
Part Summary
Communication Dynamics
Developing Good Communication Skills
What Makes Team Meetings Work?
Team Meeting Roles
Documentation during Team Meetings
The Bottom Line
Six Steps to Team Problem Solving
Part Summary
Step 1: Problem Recognition
The Iceberg or 80/20 Rule
Involving Stakeholders
Opening Discussion-A Good Place to start
Problem Recognition Tools
Brainstorming Guidelines
Part Summary
Step 2: Problem Labeling
The Iceberg Rule Again
What Is a Problem Label?
How to Find a Problem Label
Part Summary
Step 3: Problem-Cause Analysis
That Iceberg Again
Distinguishing Cause from Effect
Six Tools to Identify Problem Causes
Have You Done It?
Part Summary
Step 4: Optional Solutions
Creating a List of Alternatives
The Creativity Process
Part Summary
Step 5: Decision Making
Choosing a Course of Action
How to Make a Decision
Part Summary
Step 6: Implementation
Putting Your Plan into Action
Six Action Planning Tools
Part Summary