Communication Skills for Leaders

ISBN-10: 1426018517

ISBN-13: 9781426018510

Edition: 4th 2010

List price: $14.95
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Description:

How you look. How you act. How you present yourself. That's how you connect with the people at work who count on you for guidance. The truth is: the art of building relationships and communicating effectively isn't taught in the classroom. But it's all right here. Learn how to use words, gestures and even humor to communicate better as a leader.
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Book details

List price: $14.95
Edition: 4th
Copyright year: 2010
Publisher: Logical Operations LLC
Publication date: 12/16/2009
Binding: Paperback
Pages: 104
Size: 7.75" wide x 9.75" long x 0.25" tall
Weight: 0.770
Language: English

About the Author
Preface
About the Crisp 50-Minute Series
A Note to Instructors
Keys to Effective Interpersonal Communication
Believability
Behavioral Skills
Part Summary
Developing Connection
Eye Contact Saved His Life
Developing Connection
Eye Communication
Eye Communication Patterns in Business
Part Summary
Developing Energy
Developing Energy
Posture and Movement
Gestures and Facial Expressions
Voice and Vocal Variety
Part Summary
Developing Credibility
Developing Credibility
Dress and Appearance
Language, Nonwords, and Pauses
Part Summary
Developing Interaction
Developing Interaction
Listener Involvement
Humor
The Natural Self
Part Summary
Appendix
Creating a Communication Experience
Influencing Others through Six Leadership Skills
Review: The 9 Behavioral Skills for Effective Interpersonal Communication
Appendix to Part 1
Additional Reading
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