Coaching People Expert Solutions to Everyday Challenges

ISBN-10: 1422103471

ISBN-13: 9781422103470

Edition: 2007

Authors: Harvard Business School Press Staff

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All managers engage in some kind of coaching relationship with direct reports and other people in the their organizations. An effective manager understands the importance of coaching in helping others improve their performance. Though similar to evaluating performance or even giving feedback, the act--and art--of coaching is not the same. Coaching is a more interactive process of developing and guiding others in achieving new skills and knowledge. Concise, user-friendly, and packed with expert advice and tools, this portable guide will help managers improve the performance of their people.
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Book details

List price: $9.95
Copyright year: 2007
Publisher: Harvard Business Review Press
Publication date: 1/1/2007
Binding: Paperback
Pages: 96
Size: 5.00" wide x 7.00" long x 0.25" tall
Weight: 0.198
Language: English

Mentor's Message: Coaching as a Lifelong Process
Coaching: The Basics
What Is Coaching?
What coaching is and what coaching is not
Coaching with Purpose
When should coaching take place?
How to Know When to Coach
How to Develop Coaching Skills
Listen actively
Ask questions
Advocate for your opinions
Give feedback as a coach
Receive feedback as a coach
Build agreement
How to Manage a Coaching Session
Prepare for the coaching session
Conducting the coaching session
Develop an action plan
Coach beyond the session
How to Customize Your Coaching
Selecting a coaching style
Combine the roles of evaluator and coach
Tips and Tools
Tools for Coaching People
Test Yourself
Answers to test questions
To Learn More
Sources for Coaching People
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