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| Introduction to Computers | |
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| A World of Computers | |
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| What is a Computer? | |
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| Data and Information | |
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| Advantages and Disadvantages of Using Computers | |
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| Looking Ahead: Medical Breakthroughs with Computer Implants, Devices | |
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| Information Processing Cycle | |
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| The Components of a Computer | |
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| Input Devices | |
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| Output Devices | |
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| System Unit | |
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| Storage Devices | |
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| Communication Devices | |
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| Networks and the Internet | |
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| Computer Software | |
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| System Software | |
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| Application Software | |
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| Ethics & Issues: Is Computer Gaming More Good than Bad? | |
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| Installing and Running Programs | |
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| Software Development | |
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| Categories of Computers | |
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| Personal Computers | |
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| Desktop Computers | |
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| Mobile Computers and Mobile Devices | |
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| Notebook Computers | |
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| Mobile Devices | |
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| Game Consoles | |
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| Servers | |
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| Mainframes | |
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| Supercomputers | |
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| Embedded Computers | |
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| Examples of Computer Usage | |
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| Home User | |
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| Ethics & Issues: Does Internet Dating Really Work? | |
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| Small Office/Home Office User | |
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| Mobile User | |
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| Power User | |
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| Large Business User | |
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| Computer Applications in Society | |
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| Looking Ahead: Robots Perform Mundane Tasks, Entertain | |
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| Education | |
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| Finance | |
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| Government | |
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| Health Care | |
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| Science | |
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| Publishing | |
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| Travel | |
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| Manufacturing | |
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| Chapter Summary | |
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| Companies on the Cutting Edge | |
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| Dell | |
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| Apple Computer | |
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| Technology Trailblazers | |
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| Bill Gates | |
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| Anne Mulcahy | |
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| Chapter Review | |
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| Key Terms | |
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| Checkpoint | |
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| Web Research | |
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| Learn How To | |
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| Learn It Online | |
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| Special Feature: Timeline: Milestones in Computer History | |
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| The Internet and World Wide Web | |
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| The Internet | |
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| How the Internet Works | |
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| Connecting to the Internet | |
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| Access Providers | |
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| How Data Travels the Internet | |
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| Internet Addresses | |
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| The World Wide Web | |
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| Browsing the Web | |
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| Web Addresses | |
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| Navigating Web Pages | |
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| Looking Ahead: Internet Speeds into the Future | |
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| Searching for Information on the Web | |
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| Looking Ahead: 3-D Search Engines Get the Picture | |
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| Types of Web Sites | |
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| Ethics & Issues: Smart Photo Phones - An Invasion of One's Privacy or Public Service? | |
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| Evaluating a Web Site | |
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| Multimedia on the Web | |
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| Web Publishing | |
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| E-Commerce | |
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| Other Internet Services | |
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| E-Mail | |
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| FTP | |
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| Newsgroups and Message Boards | |
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| Mailing Lists | |
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| Chat Rooms | |
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| Instant Messaging | |
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| Internet Telephony | |
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| Netiquette | |
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| Chapter Summary | |
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| Ethics & Issues: Should Companies Be Able to Track Your Online Habits? | |
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| Companies on the Cutting Edge | |
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| Google | |
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| Yahoo! | |
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| Technology Trailblazers | |
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| Tim Berners-Lee | |
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| Meg Whitman | |
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| Chapter Review | |
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| Key Terms | |
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| Checkpoint | |
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| Web Research | |
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| Learn How To | |
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| Learn It Online | |
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| Special Feature: Making Use of the Web | |
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| Application Software | |
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| Application Software | |
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| The Role of System Software | |
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| Working with Application Software | |
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| Looking Ahead: User Interfaces of the Future | |
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| Business Software | |
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| Word Processing Software | |
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| Developing a Document | |
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| Spreadsheet Software | |
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| Database Software | |
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| Presentation Graphics Software | |
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| Note Taking Software | |
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| Personal Information Manager Software | |
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| PDA Business Software | |
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| Software Suite | |
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| Project Management Software | |
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| Accounting Software | |
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| Document Management Software | |
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| Enterprise Computing Software | |
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| Graphics and Multimedia Software | |
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| Computer-Aided Design | |
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| Desktop Publishing Software (for the Professional) | |
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| Paint/Image Editing Software (for the Professional) | |
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| Video and Audio Editing Software (for the Professional) | |
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| Ethics & Issues: What Should Be Done to Prevent Music and Video File Sharing? | |
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| Multimedia Authoring Software | |
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| Web Page Authoring Software | |
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| Software for Home, Personal, and Educational Use | |
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| Software Suite (for Personal Use) | |
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| Personal Finance Software | |
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| Legal Software | |
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| Tax Preparation Software | |
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| Desktop Publishing Software (for Personal Use) | |
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| Paint/Image Editing Software (for Personal Use) | |
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| Clip Art/Image Gallery | |
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| Video and Audio Editing Software (for Personal Use) | |
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| Home Design/Landscaping Software | |
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| Educational and Reference Software | |
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| Entertainment Software | |
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| Application Software for Communications | |
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| Ethics & Issues: Should Companies Monitor Employees' E-Mail? | |
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| Looking Ahead: Driving Down the Web Highway | |
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| Popular Stand-Alone Utility Programs | |
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| Learning Aids and Support Tools for Application Software | |
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| Web-Based Training | |
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| Chapter Summary | |
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| Ethics & Issues: Copying Software - A Computer Crime! | |
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| Companies on the Cutting Edge | |
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| Adobe Systems | |
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| Microsoft | |
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| Technology Trailblazers | |
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| Dan Bricklin | |
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| Masayoshi Son | |
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| Chapter Review | |
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| Key Terms | |
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| Checkpoint | |
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| Web Research | |
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| Learn How To | |
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| Learn It Online | |
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| The Components of the System Unit | |
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| The System Unit | |
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| The Motherboard | |
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| Processor | |
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| The Control Unit | |
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| The Arithmetic Logic Unit | |
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| Machine Cycle | |
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| The System Clock | |
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| Looking Ahead: Countries Seek Computer Speed Supremacy | |
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| Comparison of Personal Computer Processors | |
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| Buying a Personal Computer | |
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| Ethics & Issues: Discarded Computer Parts: Whose Problem Is It? | |
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| Data Representation | |
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| Memory | |
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| Bytes and Addressable Memory | |
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| Memory Sizes | |
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| Types of Memory | |
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| RAM | |
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| Ethics & Issues: How Much Should You Pay for a Computer? | |
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| Cache | |
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| ROM | |
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| Flash Memory | |
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| CMOS | |
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| Memory Access Times | |
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| Expansion Slots and Adapter Cards | |
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| PC Cards, Flash Memory Cards, and USB Flash Drives | |
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| Ports and Connectors | |
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| Serial Ports | |
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| Parallel Ports | |
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| USB Ports | |
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| FireWire Ports | |
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| Special Purpose Ports | |
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| Buses | |
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| Bays | |
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| Power Supply | |
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| Mobile Computers and Devices | |
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| Looking Ahead: DNA Computer Works to Fight Cancer | |
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| Putting It All Together | |
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| Keeping Your Computer Clean | |
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| Chapter Summary | |
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| Companies on the Cutting Edge | |
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| AMD | |
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| Intel | |
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| Technology Trailblazers | |
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| Jack Kilby | |
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| Gordon Moore | |
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| Chapter Review | |
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| Key Terms | |
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| Checkpoint | |
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| Web Research | |
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| Learn How To | |
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| Learn It Online | |
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| Input and Output | |
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| What Is Input? | |
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| Keyboard and Pointing Devices | |
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| The Keyboard | |
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| Mouse | |
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| Ethics & Issues: Should the Government Set Computer Use Standards? | |
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| Trackball | |
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| Touchpad | |
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| Pointing Stick | |
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| Joystick and Wheel | |
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| Audio Player Control Pad | |
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| Gamepad | |
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| Light Pen | |
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| Touch Screen | |
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| Pen Input | |
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| Other Types of Input | |
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| Looking Ahead: Wearable Computers Make Performance Statement | |
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| Voice Input | |
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| Input for PDAs, Smart Phones, and Tablet PCs | |
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| Digital Cameras | |
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| Video Input | |
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| Scanners and Reading Devices | |
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| Ethics & Issues: Scanner Errors at the Checkout Counter? | |
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| Looking Ahead: RFID Sensors Simplify, Monitor Tasks | |
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| Terminals | |
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| Biometric Input | |
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| What Is Output? | |
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| Display Devices | |
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| LCD Monitors and Screens | |
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| Plasma Monitors | |
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| CRT Monitors | |
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| Printers | |
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| Producing Printed Output | |
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| Nonimpact Printers | |
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| Ink-Jet Printers | |
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| Ethics & Issues: Is It Ethical to Refill an Ink-Jet Cartridge? | |
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| Photo Printers | |
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| Laser Printers | |
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| Thermal Printers | |
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| Mobile Printers | |
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| Plotters and Large-Format Printers | |
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| Impact Printers | |
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| Other Output Devices | |
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| Speakers, Headphones, and Earphones | |
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| Fax Machines and Fax Modems | |
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| MultiFunction Peripherals | |
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| Data Projectors | |
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| Looking Ahead: Digital Cinema Just the Right Picture | |
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| Putting It All Together | |
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| Input and Output Devices for Physically Challenged Users | |
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| Ethics & Issues: Should Web Sites Be Held Accountable for Accessibility Levels for Physically Challenged People? | |
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| Chapter Summary | |
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| Companies on the Cutting Edge | |
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| Logitech | |
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| Hewlett-Packard | |
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| Technology Trailblazers | |
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| Douglas Engelbart | |
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| Donna Dubinsky | |
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| Chapter Review | |
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| Key Terms | |
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| Checkpoint | |
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| Web Research | |
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| Learn How To | |
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| Learn It Online | |
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| Special Feature: Digital Imaging and Video Technology | |
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| Storage | |
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| Storage | |
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| Magnetic Disks | |
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| Hard Disks | |
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| Looking Ahead: Heat Increases Disk Capacity | |
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| Floppy Disks | |
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| Zip Disks | |
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| Optical Discs | |
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| CD-ROMs | |
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| CD-Rs and CD-RWs | |
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| Ethics & Issues: Is It Ethical to Use Pirated CDs or DVDs? | |
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| DVD-ROMs | |
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| Looking Ahead: Next-Generation DVDs a Burning Question | |
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| Recordable and Rewritable DVDs | |
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| Tape | |
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| PC Cards | |
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| Miniature Mobile Storage Media | |
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| Flash Memory Cards | |
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| USB Flash Drives | |
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| Smart Cards | |
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| Ethics & Issues: Should the World Become a Cashless Society? | |
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| Microfilm and Microfiche | |
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| Enterprise Storage | |
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| Putting It All Together | |
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| Ethics & Issues: Who Should Be Looking at Your Medical Records? | |
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| Chapter Summary | |
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| Companies on the Cutting Edge | |
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| Maxtor | |
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| SanDisk Corporation | |
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| Technology Trailblazers | |
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| Al Shugart | |
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| Mark Dean | |
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| Chapter Review | |
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| Key Terms | |
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| Checkpoint | |
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| Web Research | |
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| Learn How To | |
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| Learn It Online | |
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| Operating Systems and Utility Programs | |
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| System Software | |
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| Operating Systems | |
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| Operating System Functions | |
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| Starting a Computer | |
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| Providing a User Interface | |
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| Managing Programs | |
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| Managing Memory | |
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| Scheduling Jobs | |
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| Configuring Devices | |
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| Establishing an Internet Connection | |
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| Monitoring Performance | |
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| Providing File Management and Other Utilities | |
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| Ethics & Issues: Who Is Responsible for Operating System Security? | |
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| Controlling a Network | |
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| Administering Security | |
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| Operating System Utility Programs | |
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| File Manager | |
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| Image Viewer | |
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| Personal Firewall | |
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| Uninstaller | |
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| Disk Scanner | |
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| Disk Defragmenter | |
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| Diagnostic Utility | |
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| Backup Utility | |
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| Screen Saver | |
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| Types of Operating Systems | |
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| Stand-Alone Operating Systems | |
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| DOS | |
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| Windows XP | |
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| Windows Vista | |
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| Mac OS X | |
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| UNIX | |
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| Linux | |
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| Looking Ahead: The Future of Linux | |
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| Ethics & Issues: Closed Source vs. Open Source Operating Systems | |
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| Network Operating Systems | |
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| Embedded Operating Systems | |
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| Stand-Alone Utility Programs | |
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| Antivirus Programs | |
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| Spyware Removers | |
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| Internet Filters | |
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| File Compression | |
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| File Conversion | |
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| CD/DVD Burning | |
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| Personal Computer Maintenance | |
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| Chapter Summary | |
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| Companies on the Cutting Edge | |
| |
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| Red Hat | |
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| Symbian | |
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| Technology Trailblazers | |
| |
| |
| Alan Kay | |
| |
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| Linus Torvalds | |
| |
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| Chapter Review | |
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| Key Terms | |
| |
| |
| Checkpoint | |
| |
| |
| Web Research | |
| |
| |
| Learn How To | |
| |
| |
| Learn It Online | |
| |
| |
| Special Feature: Buyer's Guide: How to Purchase A Personal Computer | |
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| Communications and Networks | |
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| Communications | |
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| Uses of Computer Communications | |
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| Internet, Web, E-Mail, Instant Messaging, Chat Rooms, Newsgroups, Internet Telephony, FTP, Web Folders, Video Conferencing, and Fax | |
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| Wireless Messaging Services | |
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| Ethics & Issues: High-Tech Cheating via Wireless Messaging Services | |
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| Wireless Internet Access Points | |
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| Cybercafes | |
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| Global Positioning System | |
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| Collaboration | |
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| Groupware | |
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| Voice Mail | |
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| Web Services | |
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| Networks | |
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| LANs, MANs, and WANs | |
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| Network Architectures | |
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| Network Topologies | |
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| Intranets | |
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| Network Communications Standards | |
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| Communications Software | |
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| Ethics & Issues: Should Libraries Be Required to Hand Over Web Browser Logs to the Government? | |
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| Communications Over the Telephone Network | |
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| Dial-Up Lines | |
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| Dedicated Lines | |
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| Communications Devices | |
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| Dial-Up Modems | |
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| ISDN and DSL Modems | |
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| Cable Modems | |
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| Wireless Modems | |
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| Network Cards | |
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| Wireless Access Points | |
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| Routers | |
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| Home Networks | |
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| Wired Home Networks | |
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| Wireless Home Networks | |
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| Communications Channel | |
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| Looking Ahead: Tech Firms Supporting Broadband over Power Lines (BPL) | |
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| Physical Transmission Media | |
| |
| |
| Twisted-Pair Cable | |
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| Coaxial Cable | |
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| Fiber-Optic Cable | |
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| Wireless Transmission Media | |
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| Infrared | |
| |
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| Broadcast Radio | |
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| Cellular Radio | |
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| Microwaves | |
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| Communications Satellite | |
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| Looking Ahead: Europe Develops Satellite Navigation System | |
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| |
| Chapter Summary | |
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| |
| Companies on the Cutting Edge | |
| |
| |
| Cisco Systems | |
| |
| |
| Qualcomm | |
| |
| |
| Technology Trailblazers | |
| |
| |
| Robert Metcalfe | |
| |
| |
| Patricia Russo | |
| |
| |
| Chapter Review | |
| |
| |
| Key Terms | |
| |
| |
| Checkpoint | |
| |
| |
| Web Research | |
| |
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| Learn How To | |
| |
| |
| Learn It Online | |
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| |
| |
| Database Management | |
| |
| |
| Databases, Data, and Information | |
| |
| |
| Data Integrity | |
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| |
| Qualities of Valuable Information | |
| |
| |
| The Hierarchy of Data | |
| |
| |
| Characters | |
| |
| |
| Fields | |
| |
| |
| Records | |
| |
| |
| Files | |
| |
| |
| Ethics & Issues: Are Portable Storage Devices a Threat to Businesses? | |
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| |
| Maintaining Data | |
| |
| |
| Adding Records | |
| |
| |
| Changing Records | |
| |
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| Deleting Records | |
| |
| |
| Validating Data | |
| |
| |
| File Processing Versus Databases | |
| |
| |
| File Processing Systems | |
| |
| |
| The Database Approach | |
| |
| |
| Database Management Systems | |
| |
| |
| Data Dictionary | |
| |
| |
| File Retrieval and Maintenance | |
| |
| |
| Looking Ahead: WinFS Offers Improved File Organizing System | |
| |
| |
| Backup and Recovery | |
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| |
| Data Security | |
| |
| |
| Ethics & Issues: Who Should Be Granted Access to Student Records? | |
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| Relational, Object-Oriented, and Multidimensional Databases | |
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| Relational Databases | |
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| Object-Oriented Databases | |
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| Multidimensional Databases | |
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| Web Databases | |
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| Ethics & Issues: Can the Government Be Trusted with Personal Data? | |
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| Database Administration | |
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| Database Design Guidelines | |
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| Role of the Database Analysts and Administrators | |
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| Role of the Employee as User | |
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| Chapter Summary | |
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| Looking Ahead: Preserving Electronic Files for Future Generations | |
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| Companies on the Cutting Edge | |
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| Oracle | |
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| Sybase | |
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| Technology Trailblazers | |
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| E. F. Codd | |
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| Larry Ellison | |
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| Chapter Review | |
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| Key Terms | |
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| Checkpoint | |
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| Web Research | |
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| Learn How To | |
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| Learn It Online | |
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| Computer Security, Ethics, and Privacy | |
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| Computer Security Risks | |
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| Internet and Network Attacks | |
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| Computer Viruses, Worms, and Trojan Horses | |
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| Safeguards against Computer Viruses, Worms, and Trojan Horses | |
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| Denial of Service Attacks | |
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| Back Doors | |
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| Spoofing | |
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| Safeguards against DoS Attacks, Back Doors, and IP Spoofing | |
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| Firewalls | |
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| Intrusion Detection Software | |
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| Unauthorized Access and Use | |
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| Safeguards against Unauthorized Access and Use | |
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| Identifying and Authenticating Users | |
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| Looking Ahead: Three-Dimensional Facial Recognition Software - A Step Forward for Security | |
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| Hardware Theft and Vandalism | |
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| Safeguards against Hardware Theft and Vandalism | |
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| Software Theft | |
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| Safeguards against Software Theft | |
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| Information Theft | |
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| Safeguards against Information Theft | |
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| Encryption | |
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| System Failure | |
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| Safeguards against System Failure | |
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| Backing Up - The Ultimate Safeguard | |
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| Wireless Security | |
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| Ethics and Society | |
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| Information Accuracy | |
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| Intellectual Property Rights | |
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| Ethics & Issues: Who Should Control the Content of Your CDs and DVDs? | |
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| Information Privacy | |
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| Electronic Profiles | |
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| Cookies | |
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| Spyware and Adware | |
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| Ethics & Issues: Should Spyware Be Legal? | |
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| Phishing | |
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| Spam | |
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| Privacy Laws | |
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| Socail Engineering | |
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| Employee Monitoring | |
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| Content Filtering | |
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| Computer Forensics | |
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| Looking Ahead: Computer Knowledge Assessment Using Brain Fingerprinting | |
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| Health Concerns of Computer Use | |
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| Computers and Health Risks | |
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| Ergonomics and Workplace Design | |
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| Computer Addiction | |
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| Green Computing | |
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| Chapter Summary | |
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| Companies on the Cutting Edge | |
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| McAfee | |
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| Symantec | |
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| Technology Trailblazers | |
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| Donn Parker | |
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| Clifford Stoll | |
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| Chapter Review | |
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| Key Terms | |
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| Checkpoint | |
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| Web Research | |
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| Learn How To | |
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| Learn It Online | |
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| Special Feature: Digital Entertainment | |
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| Information System Development and Programming Languages | |
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| The System Development Cycle | |
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| Who Participates in the System Development Cycle? | |
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| Looking Ahead: Computer Systems Design and the Future | |
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| Project Management | |
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| Feasibility Assessment | |
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| Documentation | |
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| Data and Information Gathering Techniques | |
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| Ethics & Issues: Do You Work Harder When Someone Is Watching? | |
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| What Initiates the System Development Cycle? | |
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| Ethics & Issues: How Should Employers Combat Poor E-Mail Writing Skills? | |
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| Web Stop Cafe - A Case Study | |
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| Planning Phase | |
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| Planning at Web Stop Cafe | |
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| Analysis Phase | |
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| Preliminary Investigation at Web Stop Cafe | |
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| Detailed Analysis at Web Stop Cafe | |
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| Design Phase | |
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| Hardware Acquisition at Web Stop Cafe | |
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| Detailed Design at Web Stop Cafe | |
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| Implementation Phase | |
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| Looking Ahead: Putting Vista to the Test | |
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| Implementation at Web Stop Cafe | |
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| Operation, Support, and Security Phase | |
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| Operation, Support, and Security at Web Stop Cafe | |
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| Programming Languages | |
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| Low-Level Languages | |
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| Procedural Languages | |
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| Object-Oriented Programming Languages and Program Development Tools | |
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| Other Programming Languages | |
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| Classic Programming Languages | |
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| Other Program Development Tools | |
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| Ethics & Issues: Should All Students Be Required to Learn Computer Programming? | |
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| Web Page Development | |
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| Multimedia Program Development | |
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| The Program Development Cycle | |
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| Ethics & Issues: Who Is Responsible for Bugs? | |
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| What Initiates the Program Development Cycle? | |
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| Looking Ahead: Robotic Vehicles Move Forward | |
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| Control Structures | |
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| Chapter Summary | |
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| Companies on the Cutting Edge | |
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| Computer Associates | |
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| Electronic Arts | |
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| Technology Trailblazers | |
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| Grace Hopper | |
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| James Gosling | |
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| Chapter Review | |
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| Key Terms | |
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| Checkpoint | |
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| Web Research | |
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| Learn How To | |
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| Learn It Online | |
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| Enterprise Computing | |
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| What Is Enterprise Computing? | |
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| Organizational Structure of an Enterprise | |
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| Looking Ahead: The CEO of the Future | |
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| Levels of Users | |
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| How Managers Use Information | |
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| Information Systems in the Enterprise | |
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| Information Systems within Functional Units | |
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| General Purpose Information Systems | |
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| Integrated Information Systems | |
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| Enterprise-Wide Technologies | |
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| Portals | |
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| EDI | |
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| Data Warehouses | |
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| Extranets | |
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| Web Services | |
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| Workflow | |
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| Virtual Private Network | |
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| E-Commerce | |
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| E-Retailing | |
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| Ethics & Issues: Would You Buy Merchandise Online? | |
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| Finance | |
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| Health | |
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| Ethics & Issues: Would You Trust an Online Medical Diagnosis? | |
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| Entertainment and Media | |
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| Travel | |
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| Other Business Services | |
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| Enterprise Hardware | |
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| RAID | |
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| Network Attached Storage and Storage Area Networks | |
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| Enterprise Storage Systems | |
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| Ethics & Issues: How Much Data Should Companies Be Required to Keep? | |
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| Blade Servers | |
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| High-Availability Systems | |
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| Scalability | |
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| Utility and Grid Computing | |
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| Looking Ahead: The Future of Grid Computing | |
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| Interoperability | |
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| Backup Procedures and Security | |
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| Disaster Recovery Plan | |
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| Chapter Summary | |
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| Companies on the Cutting Edge | |
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| SAP | |
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| IBM | |
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| Technology Trailblazers | |
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| Mark Hurd | |
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| Jim Clark | |
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| Chapter Review | |
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| Key Terms | |
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| Checkpoint | |
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| Web Research | |
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| Learn How To | |
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| Learn It Online | |
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| Quiz Yourself Answers | |
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| Glossary/Index | |
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| Photo Credits | |