5 Essential People Skills How to Assert Yourself, Listen to Others, and Resolve Conflicts

ISBN-10: 1416595481

ISBN-13: 9781416595489

Edition: 2009

Authors: Dale Carnegie Training (Firm) Staff, Simon and Schuster Staff

List price: $18.99 Buy it from $3.98
30 day, 100% satisfaction guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Learn more about our returns policy


The 5 Essential People Skills teaches how to deliver a clear message, build loyalty, and inspire creativity by demonstrating assertiveness skills.
Used Starting from $10.24
New Starting from $14.20
what's this?
Rush Rewards U
Members Receive:
You have reached 400 XP and carrot coins. That is the daily max!
Study Briefs

Limited time offer: Get the first one free! (?)

All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.

Add to cart
Study Briefs
Medical Terminology Online content $4.95 $1.99
Add to cart
Study Briefs
Medical Math Online content $4.95 $1.99
Add to cart
Study Briefs
Business Ethics Online content $4.95 $1.99
Customers also bought

Book details

List price: $18.99
Copyright year: 2009
Publisher: Touchstone
Publication date: 11/17/2009
Binding: Paperback
Pages: 256
Size: 5.50" wide x 8.25" long x 0.75" tall
Weight: 0.704
Language: English

An Introduction to Assertiveness
The Three-Part Assertion Message
Assertive Rapport Building
Tactics for Assertive Rapport Building
Assertive Curiosity
Maximizing Assertive Curiosity in Business
From Curiosity to Understanding
Etiquette: Rules of the Road for People Skills
Persuasion as a People Skill
Asking Questions Skillfully
Assertive Speaking
Assertive Listening
Assertive Ambition
Maximizing Results with Assertive Ambition
Assertive Conflict Resolution
Assertive Conflict Management and Negotiation
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.