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5 Essential People Skills How to Assert Yourself, Listen to Others, and Resolve Conflicts

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ISBN-10: 1416595481

ISBN-13: 9781416595489

Edition: 2009

Authors: Dale Carnegie Training, Simon and Schuster Staff

List price: $24.99
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Description:

The 5 Essential People Skills teaches how to deliver a clear message, build loyalty, and inspire creativity by demonstrating assertiveness skills.
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Book details

List price: $24.99
Copyright year: 2009
Publisher: Touchstone
Publication date: 11/17/2009
Binding: Paperback
Pages: 256
Size: 5.50" wide x 8.44" long x 0.70" tall
Weight: 0.462
Language: English

Dale Carnegie was born in 1888 in Missouri. He wrote his now-renowned book How to Win Friends and Influence People in 1936. This milestone cemented the rapid spread of his core values across the United States. During the 1950s, the foundations of Dale Carnegie Training� as it exists today began to take form. Dale Carnegie himself passed away soon after in 1955, leaving his legacy and set of core principles to be disseminated for decades to come. Today, the Dale Carnegie Training programs are available in more thannbsp;30 languages throughout the entire United States and in more than 85 countries. nbsp;Dale Carnegie includes as its clients 400 of the Fortune 500 companies.…    

Preface
An Introduction to Assertiveness
The Three-Part Assertion Message
Assertive Rapport Building
Tactics for Assertive Rapport Building
Assertive Curiosity
Maximizing Assertive Curiosity in Business
From Curiosity to Understanding
Etiquette: Rules of the Road for People Skills
Persuasion as a People Skill
Asking Questions Skillfully
Assertive Speaking
Assertive Listening
Assertive Ambition
Maximizing Results with Assertive Ambition
Assertive Conflict Resolution
Assertive Conflict Management and Negotiation