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Speed of Trust The One Thing That Changes Everything

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ISBN-10: 1416549005

ISBN-13: 9781416549000

Edition: N/A

Authors: Stephen M. R. Covey, Rebecca R. Merrill, Stephen R. Covey

List price: $16.99
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From Stephen R. Covey's eldest son comes a revolutionary new path towards productivity and satisfaction. Trust, says Stephen M.R. Covey, is the very basis of the new global economy, and he shows how trust--and the speed at which it is established with clients, employees and constituents--is the essential ingredient for any high-performance, successful organization. For business leaders and public figures in any arena, "The Speed of Trust" offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship--from the most personal to the broadest, most indirect interaction--and how to establish trust immediately so that you and your…    
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Book details

List price: $16.99
Publisher: Free Press
Publication date: 2/5/2008
Binding: Paperback
Pages: 384
Size: 5.50" wide x 8.50" long x 1.00" tall
Weight: 0.946
Language: English

Stephen R. Covey was born on October 24, 1932, in Salt Lake City, Utah. He married Sandra Merrill and had nine children. Covey received a B.A. from University of Utah, an M.B.A. from Harvard, and a D.R.E. from Brigham Young University. He was a teacher and administrator at BYU. Covey founded Covey Leadership Center in 1983 and has published a periodical, Executive Excellence. Covey authors books and articles on leadership, personal and organizational effectiveness, and family and interpersonal relationships. He promotes individual awareness, self-control, discipline, and a sense of purpose in seeking a balanced life. He recommends that companies treat employees more holistically to raise…    

The One Thing That Changes Everything
Nothing Is as Fast as the Speed of Trust
You Can Do Something About This!
The First Wave-Self Trust: The Principle of Credibility
The 4 Cores of Credibility
Integrity Are You Congruent?
Intent What's Your Agenda?
Capabilities Are You Relevant?
Results What's Your Track Record?
The Second Wave-Relationship Trust: The Principle of Behavior
The 13 Behaviors
Talk Straight
Demonstrate Respect
Create Transparency
Right Wrongs
Show Loyalty
Deliver Results
Get Better
Confront Reality
Clarify Expectations
Practice Accountability
Listen First
Keep Commitments
Extend Trust
Creating an Action Plan
The Third, Fourth, and Fifth Waves-Stakeholder Trust
The Third Wave-Organizational Trust The Principle of Alignment
The Fourth Wave-Market Trust The Principle of Reputation
The Fifth Wave-Societal Trust The Principle of Contribution
Inspiring Trust
Extending "Smart Trust"
Restoring Trust When It Has Been Lost
A Propensity to Trust
Notes and References