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| The Shadow Side of Leadership | |
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| Introduction | |
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| Fallen Leaders | |
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| Defining Terms | |
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| Notes | |
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| The Leader's Light or Shadow | |
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| What's Ahead | |
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| A Dramatic Difference | |
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| The Leader's Shadows | |
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| The Shadow of Power | |
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| Leadership Ethics at the Movies: The Life and Death of People's Temple | |
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| Self-Assessment:Brutal Boss Questionnaire | |
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| The Shadow of Privilege | |
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| The Shadow of Mismanaged Information | |
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| Case Study: Hiding the Truth: Friendly Fire and the Death of Pat Tillman | |
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| The Shadow of Inconsistency | |
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| The Shadow of Misplaced and Broken Loyalties | |
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| The Shadow of Irresponsibility | |
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| Focus on Follower Ethics:The Dark Side of Followership | |
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| Implications and Applications | |
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| For Further Exploration, Challenge and Self-Assessment | |
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| Chapter End Case: Casting Shadows at Enron | |
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| Chapter End Case: It Pays to Be an Executive: The Stock Options Scandal | |
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| Notes | |
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| Shadow Casters | |
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| What's Ahead | |
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| Shadow Casters | |
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| Unhealthy Motivations | |
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| Internal Enemies or Monsters | |
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| Focus on Follower Ethics:Follower Motivations and the Dangers of Toxic Leadership | |
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| Selfishness | |
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| Faulty Decision Making | |
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| Inactive or Overactive Moral Imagination | |
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| Ethical Deficiencies | |
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| Case Study: The Multiplied Missing Children | |
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| Contextual Pressures | |
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| Leadership Ethics at the Movies:The Devil Wears Prada | |
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| Stepping Out of the Shadows: Expanding Our Ethical Capacity | |
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| Self-Assessment:Ethical Self-Awareness Instrument | |
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| Implications and Applications | |
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| For Further Exploration, Challenge and Self-Assessment | |
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| Chapter End Case: Napoleon Marches Again: Jean-Marie Messier and Vivendi Universal | |
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| Chapter End Case: The Ethical Saga of Salomon, Inc. | |
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| Notes | |
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| Looking Inward | |
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| The Leader's Character | |
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| What's Ahead | |
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| Elements of Character | |
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| Focus on Follower Ethics: The Courageous Follower | |
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| Leadership Ethics at the Movies: The Last King of Scotland | |
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| Character Building | |
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| Finding Role Models | |
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| Case Study: The Hero as Optimist: Explorer Ernest Shackleton | |
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| Hardship | |
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| Telling and Living Collective Stories | |
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| Habits | |
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| Mission Statements | |
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| Values | |
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| Self-Assessment:Instrumental and Terminal Values | |
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| Implications and Applications | |
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| For Further Exploration, Challenge and Self-Assessment | |
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| Chapter End Case: "Chainsaw" Al Dunlap and "Mensch" Aaron Feuerstein | |
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| Chapter End Case:The Greatest Reformer in History | |
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| Notes | |
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| Combating Evil | |
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| What's Ahead | |
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| The Faces of Evil | |
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| Focus on Follower Ethics:Resisting Pressures to Do Evil: A Ten-Step Program | |
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| Making a Case for Forgiveness | |
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| Breaking the Cycle of Evil | |
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| Leadership Ethics at the Movies:Munich | |
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| Case Study:To Forgive or Not to Forgive? | |
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| The Forgiveness Process | |
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| Self Assessment: Tendency to Forgive Scale | |
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| Spirituality and Leadership | |
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| Implications and Applications | |
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| For Further Exploration, Challenge and Self-Assessment | |
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| Chapter End Case: Genocide in Slow Motion | |
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| Chapter End Case: Covering Up Evil | |
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| Notes | |
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| Ethical Standards and Strategies | |
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| General Ethical Perspectives | |
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| What's Ahead | |
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| Utilitarianism: Do the Greatest Good for the Greatest Number | |
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| Focus on Follower Ethics: Whistle Blowing: Ethical Tension Points | |
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| Leadership Ethics at the Movies:The Guardian | |
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| Kant's Categorical Imperative: Do What's Right No Matter What the Cost | |
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| Fairness as Justice: Guaranteeing Equal Rights and Opportunities Behind the Veil | |
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| Self-Assessment: Organizational Justice Scale | |
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| Case Study 5.1: | |
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| Equal Justice for All? The Jena Six | |
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| Communitarianism: Shoulder Your Responsibilities/Seek the Common Good | |
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| Altruism: Love Your Neighbor | |
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| Ethical Pluralism | |
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| Implications and Applications | |
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| For Further Exploration, Challenge and Self-Assessment | |
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| Chapter End Case:The Battle Over the Cervical Cancer Vaccine | |
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| Chapter End Case:Curing One Patient at a Time | |
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| Notes | |
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| Normative Leadership Theories | |
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| What's Ahead | |
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| Transformational Leadership: Leadership Ethics at the Movies:Coach Carter | |
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| Self-Assessment:Perceived Leader Integrity Scale | |
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| Servant Leadership | |
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| Focus on Follower Ethics:Servant Followership | |
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| Authentic Leadership | |
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| Case Study:The Airline Executive as "Mom in Chief" | |
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| Taoism | |
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| Implications and Applications | |
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| For Further Exploration, Challenge and Self-Assessment | |
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| Chapter End Case:Transforming Clear Lake College | |
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| Chapter End Case:Betraying the Student Borrower | |
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| Notes | |
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| Ethical Decision-Making and Behavior | |
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| What's Ahead | |
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| Components of Moral Action | |
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| Moral Sensitivity (Recognition) | |
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| Moral Judgment | |
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| Leadership Ethics at the Movies:The Lives of Others | |
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| Moral Motivation | |
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| Moral Character | |
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| Decision-Making Formats | |
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| Kidder's Ethical Checkpoints | |
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| Case Study:The Terminal Patient | |
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| Nash's Twelve Questions | |
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| Self-Assessment:The Gift | |
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| The SAD Formula | |
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| The Case Study Method | |
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| Implications and Applications | |
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| For Further Exploration, Challenge and Self-Assessment | |
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| Chapter End Case:Ethical Scenarios for Analysis | |
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| Notes | |
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| Shaping Ethical Contexts | |
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| Building an Effective, Ethical Small Group | |
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| What's Ahead | |
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| The Leader and the Small Group | |
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| Case Study 8.1:Tougher Standards for All Terrain Vehicles? | |
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| Fostering Ethical Accountability | |
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| Resisting Groupthink | |
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| Focus on Follower Ethics:Avoiding False Agreement: The Abilene Paradox | |
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| Promoting Enlightening Communication | |
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| Seeking Dialogue | |
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| Comprehensive/Critical Listening | |
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| Defensive vs. Supportive Communication | |
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| Productive Conflict | |
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| Leadership Ethics at the Movies:A Few Good Men | |
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| Engaging in Effective Argument | |
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| Self-Assessment:Argumentativeness Scale | |
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| Implications and Applications | |
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| For Further Exploration, Challenge and Self-Assessment | |
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| Chapter End Case:Incentives for Organ Donations | |
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| Chapter End Case:Responding to Groupthink and Faulty Reasoning at NASA | |
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| Notes | |
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| Creating an Ethical Organizational Climate | |
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| What's Ahead | |
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| The Leader as Ethics Officer | |
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| Leadership Ethics at the Movies: Breach | |
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| Ethical Climates | |
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| Signs of Healthy Ethical Climates | |
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| Zero Tolerance for Destructive Behaviors | |
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| Focus on Follower Ethics: The Seven Signs of Ethical Collapse | |
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| Integrity | |
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| Process Focus (Concern for Means and Ends) | |
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| Structural Reinforcement | |
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| Social Responsibility | |
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| Climate Building Tools | |
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| Shared Values | |
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| Core Ideology | |
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| Self-Assessment: Mars Group Technique | |
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| Adoption Process (VAP) | |
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| Codes of Ethics | |
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| Case Study: Cutting Corners at the University | |
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| Continuous Ethical Improvement | |
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| The Need for Ongoing Ethical Learning | |
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| Enhancing Organizational Ethical Learning | |
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| Implications and Applications | |
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| For Further Exploration, Challenge and Self-Assessment | |
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| Chapter End Case: The High Cost or Ethical Neutrality | |
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| Chapter End Case: Agenda for Change at the Air Force Academy | |
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| Notes | |
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| Meeting the Ethical Challenges of Diversity | |
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| What's Ahead | |
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| Promoting Diversity in the Organization: An Ethical Imperative | |
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| Case Study 10.1: Diversity Pushback | |
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| Self-Assessment:The Diversity Perceptions Scale | |
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| Mastering the Ethical Challenges of Leadership in a Global Society | |
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| The Dark Side of Globalization | |
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| The Global Shadow of Power | |
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| The Global Shadow of Privilege | |
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| The Global Shadow of Deceit | |
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| The Global Shadow of Inconsistency | |
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| The Global Shadow of Misplaced and Broken Loyalties | |
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| The Global Shadow of Irresponsibility | |
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| Leadership and Ethical Diversity | |
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| Leadership Ethics at the Movies: Letters from Iwo Jima | |
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| Cultural Differences and Ethical Values | |
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| Defining Culture | |
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| Programmed Values Patterns | |
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| Project GLOBE | |
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| Focus on Follower Ethics: Follower Obligations in Cross-Cultural Leader/Follower Relationships | |
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| Standing on Common Moral Ground | |
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| A Global Ethic | |
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| Eight Global Values | |
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| The Peace Ethic | |
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| The Global Business Standards Codex | |
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| The Caux Principles | |
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| Making Ethical Choices in Culturally Diverse Settings: Integrated Social Contracts Theory | |
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| Implications and Applications | |
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| For Further Exploration, Challenge and Self-Assessment | |
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| Case Study: Google Meets the Great Firewall of China | |
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| Case Study: Ethical Diversity Scenarios | |
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| Notes | |
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| Epilogue | |
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| References | |