Program Evaluation and Performance Measurement An Introduction to Practice

ISBN-10: 1412906687

ISBN-13: 9781412906685

Edition: 2006

Authors: James C. McDavid, Laura R. L. Hawthorn, Laura R. L. Ingleson

List price: $98.00
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Thisnbsp; comprehensive textbook, for both students and practitioners, integrates performance measurement into evaluation practice and shows how the skills that are essential for building program evaluation expertise are also important foundations for performance measurement. The importance of sound professional judgment is highlighted throughout the book and the final chapter offers ways that evaluation professionals can develop their professional judgment. Program Evaluation and Performance Measurement discusses the realities of organizational politics and incentives for managers and evaluators. It balances the importance of good evaluation methods with the resource and organizational constraints that almost always affect the choices that evaluators make as they do their work.nbsp; nbsp; As a textbook, it is useful for senior undergraduate or introductory graduate courses in program evaluation, performance measurement and performance management. The book does not assume a thorough understanding of research methods and design, instead guiding the reader through a systematic introduction to these topics. Nor does the book assume a knowledge of statistics, although there are some sections that do outline the role that statistics play in evaluations. These features make the book suitable for students in public administration and management, social work, the health professions and other disciplines where research methods are not a central focus, as well as for practicing public and non-profit managers who are not research specialists. The book is complemented by an Instructor's CD-ROM to facilitate effective classroom use.
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Book details

List price: $98.00
Copyright year: 2006
Publisher: SAGE Publications, Incorporated
Publication date: 8/19/2005
Binding: Paperback
Pages: 496
Size: 7.25" wide x 8.75" long x 0.75" tall
Weight: 1.804
Language: English

James C. McDavid (PhD, Indiana, 1975) is a professor of Public Administration at the University of Victoria . He is a specialist in program evaluation, performance measurement, and the production of local government services. He has conducted extensive research and evaluations focusing on federal, state, provincial, and local governments in the United States and Canada . His published research articles include comparisons of the efficiency of local government service production across Canada , which has become a benchmark for comparison of alternative production arrangements for local government services. He is currently a member of the Editorial Board of the Canadian Journal of Program Evaluation. nbsp; In 1993, Dr. McDavid won the prestigious University of Victoria Alumni Association Teaching Award . In 1996, he won the J.E. Hodgetts Award for the best English language article published in Canadian Public Administration. From 1990 to 1996, he was Dean of the Faculty of Human and Social Development at the University of Victoria .

Laura R. L. Hawthorn (MA, Queen's University, MPA, University of Victoria ) is currently the Manager of Assessment Policy for the Workers' Compensation Board of British Columbia .

Key Concepts And Issues In Program Evaluation And Performance Measurement
A Typical Program Evaluation: Assessing the Neighbourhood Integrated Service
Team Program in Vancouver
What is a Program?
Key Concepts In program evaluation
Key Evaluation Questions
Formative and Summative Program Evaluations
Ex Ante and Ex Post Program Evaluations
Analyzing Cause and Effect Linkages in Program Evaluations
The Process of Conducting a Program Evaluation
Discussion Questions for Chapter 1
References for Chapter 1
Understanding And Applying Program Logic Models
A Basic Logic Modelling Approach
Logic Models That Categorize and Specify Intended Causal Linkages
Applying the Framework for Constructing Logic Models
Flow Charts
Constructing Program Logics in Program Evaluations
Program Technologies
Program Objectives, Program Environments, and Organizational Objectives
Strengths and Limitations of Program Logics
Discussion Questions
Applying What You Have Learned in Chapter Two: Developing a Logic Model for the Compass Program
Answer Key
References for Chapter 2
Research Designs For Program Evaluations
What is Research Design?
Why Pay Attention to Experimental Designs?
Using Experimental Designs to Evaluate Programs: The ELmira Nurse Home Visitation Program
Establishing Validity in Research Designs
Defining and Working with the Four Kinds of Validity
Testing the Causal Linkages in Program Logic Models
Research Designs and Performance Measurement
Discussion Questions
References for Chapter 3
Measurement In Program Evaluation
Measurement Procedures
Illustrating Measurement Terminology
Measurement Validity
Levels of Measurement
Units of Analysis
Sources of Data in Program Evaluations and Performance Measurement Systems
Using Surveys to Estimate the Incremental Effects of Programs
Survey Designs and Research Designs
Validity of Measures and the Validity of Causes and Effects
Discussion Questions
References for Chapter 4
Applying Qualitative Evaluation Methods
Comparing and Contrasting Different Approaches to Qualitative Evaluation
Qualitative Evaluation Methods: Some Basics
Structuring Qualitative Program Evaluations
The Credibility and Generalizability of Qualitative Findings
Connecting Qualitative Evaluation Methods to Performance Measurement
The Power of Case Studies
Discussion Questions
Assessing The Need For Programs
What Are Needs?
Benchmarking Needs: Criteria for Establishing the Existence and Magnitude of Needs
Steps in Conducting Needs Assessments
The St. Columba Collaboration Project: Needs Assessment in a Newark Neighborhood
Discussion Questions
Appendix: Designing a Needs Assessment for a Small Non-Profit Organization
References for Chapter 6
Concepts And Issues In Economic Evaluation
Three Types of Economic Evaluation
Economic Evaluation in the Performance Management Cycle
Historical Developments in Economic Evaluation
Cost-Effectiveness Analysis
Cost-Utility Analysis
Cost-Benefit Analysis
Cost-Effectiveness Analysis Example: A Study of Falls Prevention Among the Elderly
Strengths and Limitations of Economic Evaluation
Discussion Questions
References for Chapter 7
Performance Measurement As An Approach To Evaluation
Growth of Performance Measurement
Metaphors That Support and Sustain Performance Measurement
Comparing Program Evaluation and Performance Measurement
Discussion Questions
References for Chapter 8
Design And Implementation Of Performance Measurement Systems
Key Steps in Designing and Implementing a Performance Measurement System
Discussion Questions
References for Chapter 9
Using And Sustaining Performance Measurement Systems
Comparing Ideal and Real Organizations: The Role of Organizational Politics in Designing and Implementing Performance Measurement Systems
Intended Uses of Performance Measurement Systems
Actual Uses of Performance Measurement
Problems and Issues in Implementing and Sustaining Performance Measurement Systems
Discussion questions
References for Chapter 10
Program Evaluation And Program Management: Joining Theory And Practice
Can Management and Evaluation Be Joined?
Prospects for Building Cultures That Support Evaluation
Learning Organizations as Self-Evaluating Organizations
Can Program Managers Evaluate Their Own Programs?
How Should Evaluators Relate to Managers: Striving for Objectivity in Program Evaluations
Can Program Evaluators Be Objective?
Criteria for Best Practices in Program Evaluation: Assuring Stakeholders that Evaluations Are High Quality
Ethics and evaluation practice
Discussion Questions
References for Chapter 11
The Nature And Practice Of Professional Judgment In Program Evaluation
The Nature of the Evaluation Enterprise
Professionalism and Evaluation Practice
Understanding Professional Judgment
Improving Professional Judgment in Evaluation Practice
Evaluation as a Craft: Implications for Professionalizing Evaluation
Teamwork and Professional Judgment
Discussion Questions
References for Chapter 12
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