Handling Difficult People What to Do When People Try to Push Your Buttons

ISBN-10: 1404175679

ISBN-13: 9781404175679

Edition: 2009

Authors: John Townsend

List price: $10.99

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Description:

Let's face it, hard as we try, none of us can avoid contact with difficult people. Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy. Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes "button pushers" act the way they do-and why they want to elicit a negative emotional and even behavioral response from us. He challenges readers to take personal responsibility and stop responding to difficult people in ways that just don't work! He then offers a whole new repertoire of responses, including specific guidance on body language and verbal…

Book details

List price: $10.99
Copyright year: 2009
Publisher: Thomas Nelson Incorporated
Publication date: 4/19/2009
Binding: Paperback
Pages: 132
Size: 5.00" wide x 8.00" long x 0.30" tall
Weight: 0.330
Language: English