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| Preface | |
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| Acknowledgments | |
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| About the Authors | |
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| Towards Understanding Multicultural Teams | |
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| The Emergence and Study of Multicultural Teams as a Discipline | |
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| Teams Defined | |
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| Types of Teams | |
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| Multicultural Teams and Team Performance | |
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| A Model for Multicultural Team Effectiveness | |
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| The Impact of Culture in Multicultural Teams | |
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| Defining Culture: The Challenges Involved | |
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| Cultural Values Frameworks | |
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| An Integration of Cultural Frameworks for Multicultural Teams | |
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| Social Identity Group and Individual Behavior | |
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| The Impact of Social Identity | |
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| Personality | |
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| Multiple Intelligences | |
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| Case Study: Euro American Female Working in an Asian | |
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| American Organization | |
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| Changing Oneself to Improve Team Effectiveness | |
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| Assessment Instruments | |
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| Team Development | |
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| Overview of Team Development Models | |
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| The Five-Stage Model | |
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| The Punctuated Equilibrium Model | |
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| Team Building | |
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| Group Process and Meetings | |
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| Overt and Covert Group Process | |
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| Power and Group Processes | |
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| Components of Team Process | |
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| Formal and Informal Roles in Teams | |
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| Observing Team Process | |
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| Meetings | |
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| Effective Leadership for Multicultural Teams | |
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| Defining Leadership | |
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| Power and Influence in Multicultural Teams | |
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| Differentiating Leadership from Management and Facilitation | |
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| Effective Team Leadership | |
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| Approaches to Leadership | |
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| Shared Leadership | |
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| Leadership of Virtual Teams | |
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| Effective Intercultural Communication | |
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| The Functions of Communication on Multicultural Teams | |
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| A Communication Model | |
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| Formal and Informal Communication | |
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| Communication Structures Used by Teams | |
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| Modes of Communication | |
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| Virtual Teams and Communication | |
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| Considerations Concerning a Team's Communication Culture | |
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| Conflict | |
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| Defining Conflict | |
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| Conflict in Stages of Group Development | |
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| Personal Styles of Addressing Conflict | |
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| Cultural Styles of Dealing with Conflict | |
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| Conflict Through the Lens of Culture | |
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| Identity Issues | |
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| Approaches to Conflict Resolution | |
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| Collaborative Conflict Transformation on Teams: Communication | |
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| Skills for Dialogue | |
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| Problem Solving and Decision Making | |
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| Approaches to Problem Solving | |
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| A Synergistic Model for Problem Solving and Decision Making | |
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| Cultural Considerations in Decision Making | |
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| Self-Managed Teams PDM | |
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| Individual and Social Identity Considerations in Decision Making | |
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| Case Study: Individual and Social Identity Considerations-Community | |
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| Nonprofit Housing Program | |
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| Additional Factors That Impact the Decision-Making Process | |
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| Creating Shared Mental Models | |
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| Groupthink | |
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| Developing Problem-Solving and Decision-Making Techniques in Teams | |
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| Virtual Teams | |
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| Multicultural Teams-Some Considerations for Present and Future | |
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| Levels of Analysis | |
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| Organizational Commitment | |
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| Difficult Choices and Decisions | |
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| Learning to Working Effectively in Multicultural Teams | |
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| The Future | |
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| Author Index | |
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| Subject Index | |