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E-Government and Public Sector Process Rebuilding Dilettantes, Wheel Barrows, and Diamonds

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ISBN-10: 140207994X

ISBN-13: 9781402079948

Edition: 2005

Authors: Kim Viborg Andersen

List price: $199.99
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Description:

E-government and Public Sector Process Rebuilding: Dilettantes, Wheelbarrows, and Diamonds provides an input to rebuild and improve the processes in which the public sector perform activities and interact with the citizens, companies, and the formal elected decision-makers. Through eleven chapters, the book emphasizes information systems (IS) as the vehicle for redirecting the public sector towards its key customers. The book stresses serious capability challenges inhibiting the digital transformation using activity and customer centric applications. The dilettantes in the public sector are in need of upgrading, rethinking, and refocusing their use of IS. There is a need to revisit the…    
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Book details

List price: $199.99
Copyright year: 2005
Publisher: Springer
Publication date: 7/20/2004
Binding: Hardcover
Pages: 223
Size: 6.50" wide x 9.75" long x 0.25" tall
Weight: 1.144
Language: English

Presentation of the PPR-model
The activity and customer centric approach
The domains and directions of IT impacts
Digital wheel barrows in local government
E-government objectives, means, and reach
The organizational membrane penetrated by mobile technologies
E-procurement : the improvement of supporting and strategic operations
Instrumental digital customer involvement
Evaluation of IT applications
Development of e-government applications