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Business Processes An Archival Science Approach to Collaborative Decision Making, Records, and Knowledge Management

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ISBN-10: 1402021976

ISBN-13: 9781402021978

Edition: 2005

Authors: Angelika Menne-Haritz

List price: $159.99
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Description:

Collaborative decision making processes are a form of communication inside organizations. Their functioning can teach lessons for the design of electronic office systems. Those processes are open ended and therefore decide themselves on their form. Like oral deliberations which cannot be modelled in advance any open ended communication process needs means for common control over the further advancement and the ending of the process. The history of German administrative practice and its special methods of using disposals for the control of common processes shows the creation of records as based on communication needs generated by the intention of joint actions. For electronic decision…    
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Book details

List price: $159.99
Copyright year: 2005
Publisher: Springer
Publication date: 6/30/2004
Binding: Hardcover
Pages: 212
Size: 6.25" wide x 9.50" long x 0.50" tall
Weight: 1.100
Language: English

Introduction
Decision Making Processes
Research Methods
Records
Two Forms of Business Processes: Decision Making Versus Production Processes
Decision Making
Bureaucracy
Systems Theory and Business Processes
The Historical Shift from Committee to Paper Based Decision Making
Monocratic Form
Historical Forms of Oral Committee Based Government
Basic Forms of Oral Deliberation in Historical Administrations
Conceptual Orality of Writing
Differentiation of Functional Competencies
Committee Based Decision Making and Modern Bureaucratic Techniques
Classical Collaborative Decision Making Processes
Work Process Guidelines for the Central Ministries: Legacy from the Office Reform
Business Processes in Post-war German Government
Records
Forms and Functions of Records and Files
Organisational Backgrounds
Functional Requirements of Open Communication Processes in Electronic Environments
Needs of Autonomous Open Ended Processes
Needs for Stability and Functions of Archives in Electronic Environments
Archival Functions in Digital Environments
Bibliography
Index