Milady's Soft Skills Interpersonal Skills for the Beauty Industry DVD Series

Name: Milady's Soft Skills Interpersonal Skills for the Beauty Industry DVD Series
Price: 158.99 USD
Availability: InStock
ISBN: 9781401899400

ISBN-10: 1401899404

ISBN-13: 9781401899400

Edition: 2007

Authors: Milady

List price: $605.95

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Description:

This DVD series is a primary supplement to Milady's core disciplines: Cosmetology, Nail Technology, Esthetics and Barbering. The perfection of soft skills is a vital factor for a professional to succeed. Mastering skills such as how to relate with clients, coworkers and managers, how to manage personal feelings and preferences at work and how to successfully make the transition from the school setting to the work environment are every bit as vital as knowing how to perform practical services. This product was designed to answer the salon owner's complaints that while new cosmetologists they will employ may be technically sound; many lack basic business, professional and communication skills…

Book details

List price: $605.95
Copyright year: 2007
Publisher: Delmar Cengage Learning
Publication date: 9/26/2006
Binding: Digital, Other
Pages: 250
Size: 6.89" wide x 9.29" long x 1.30" tall
Weight: 1.100
Language: English




Ethics



Honesty



Respect



Etiquette



Personal Appearance



Hygiene



Listening



Professionalism



Time Management



Resume Preparation



Interview Skills



Personal Communications



Effective Verbal & Non-Verbal Communications



Coworker Communications



Manager Relations Communications



Front-Desk Management



Scheduling



Communications with Unhappy Clients



Communications with Difficult Clients



Client Retention Strategies



Marketing Strategies



Retailing/Promotions



Team Building