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Managing Automotive Businesses Strategic Planning, Personnel and Finances

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ISBN-10: 1401898963

ISBN-13: 9781401898960

Edition: 2006

Authors: C. William Garner, Ronald A. Garner

List price: $109.95
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The success of any organization most often depends on the execution and management of such strategic issues as business development, personnel and fiscal operations. This new book introduces readers to the duties and practices assigned to service managers in the successful operation of an automotive service facility. Coverage begins with a general discussion of the management structure and the service manager?s role in facility operations. Consideration is then given to navigation of the personnel process from the recruitment of workers to supervision of their performance. The financial business practices of a service manager familiarizes readers with the importance of fiscal responsibility…    
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Book details

List price: $109.95
Copyright year: 2006
Publisher: Delmar Cengage Learning
Publication date: 12/1/2005
Binding: Hardcover
Pages: 360
Size: 7.25" wide x 9.25" long x 0.50" tall
Weight: 1.496
Language: English

Introduction to Basic Management
Management and Leadership: Basic Tools for the Automotive manager
Leading Employees to Successful Performances
Supervision and Motivation of Employees
Human Resource Management
The Human Resource Functions of Managers
Recruiting New Employees
Inducting the New Employee into the Business
Development Programs for Employees
Appraising Personnel Performances
Managing the Money of the Business
Tracking the Money
Sales and Services Income
Purchase of Parts
Managing the Expenses of Business
Making a Profit
Monitoring Business Operations
Preparing and Reviewing a Business Plan