Managing Automotive Businesses Strategic Planning, Personnel and Finances
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Description: The success of any organization most often depends on the execution and management of such strategic issues as business development, personnel and fiscal operations. This new book introduces readers to the duties and practices assigned to service managers in the successful operation of an automotive service facility. Coverage begins with a general discussion of the management structure and the service manager?s role in facility operations. Consideration is then given to navigation of the personnel process from the recruitment of workers to supervision of their performance. The financial business practices of a service manager familiarizes readers with the importance of fiscal responsibility in the operation of a lucrative automotive service business.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $109.95
Copyright year: 2006
Publisher: Delmar Cengage Learning
Publication date: 12/1/2005
Size: 7.25" wide x 9.25" long x 0.50" tall
|Introduction to Basic Management|
|Management and Leadership: Basic Tools for the Automotive manager|
|Leading Employees to Successful Performances|
|Supervision and Motivation of Employees|
|Human Resource Management|
|The Human Resource Functions of Managers|
|Recruiting New Employees|
|Inducting the New Employee into the Business|
|Development Programs for Employees|
|Appraising Personnel Performances|
|Managing the Money of the Business|
|Tracking the Money|
|Sales and Services Income|
|Purchase of Parts|
|Managing the Expenses of Business|
|Making a Profit|
|Monitoring Business Operations|
|Preparing and Reviewing a Business Plan|